Executive Assistant

Posted Apr 12

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

Available nationwide in all 3,143 U.S. counties
75 million projects started on Thumbtack
4 million customers in the last 12 months
Pros earn billions on our platform
More than 9 million 5-star reviews for our stellar pros
1000+ employees and $3.2 billion valuation (June, 2021)

About the Administrative Team

Our Administrative Team contributes to the efficiency of our business by providing timely support to our leadership team, acting as the point of contact for internal, and external colleagues, providing strategic counsel, and finding new ways to help move the business forward with impeccable organizational teamwork.

About the Role

As the Executive Assistant to three senior executives you will have the opportunity to act as a strategic business partner on both company-wide and team-level initiatives. You will be a highly visible partner across the org for each executive, while helping them to meet organizational and time-management challenges. Your support will enable executives to better meet the needs of their teams and to utilize their limited time in the most thoughtful way possible.

Responsibilities

Provide comprehensive support to the three executives to include strategic calendaring through Google Calendar (60%); booking travel and accommodations (10%); monthly expense reporting (10%); plan offsite events, prepare documents for meetings, and work on strategic projects (20%).
Create, route, and process written and verbal correspondence with impeccable discretion and confidentiality across multiple platforms.
Coordinate with external parties and their executive staff on frequent/regular meetings.
General administrative duties (e.g., taking detailed notes, preparing meeting materials as needed) and a willingness to take on special projects with evolving priorities.
Plan and execute team offsites, including sourcing venues, vendors, and activities.
Assist team with tracking team budgets, invoices, submitting/approving expenses, and resolving any AP or AR issues.

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

4+ years administrative experience; ideally supporting C-Level Executives
Experience creating procedures and structure within a team/company.
Self-starter attitude and track record with seamlessly executing quickly on complex projects with minimal guidance
Detail oriented with an ability to think strategically and make recommendations
Excellent presentation skills while leveraging Google Applications
Strong critical thinking and problem solving skills
Adaptable and diplomatic – ability to read each situation and executive and act accordingly

Bonus points if you have

Experience working with Product/Finance/COO orgs
Startup experience
BA/BS degree

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here. #LI-Remote

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $115,000 - $155,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $95,000 - $130,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Benefits & Perks

Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
20+ company-wide holidays including two week-long shutdowns
Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
Stipends for remote work support, home office set-up and Thumbtack services
Cell phone and WiFi reimbursements
Subscriptions and Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .