Groups Sales Manager
Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2023. We expect 2024 to be our best year yet.
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!
Hotel Engine is seeking a dynamic and results-oriented Group Sales Manager to join our esteemed Groups team. As the Group Sales Manager, you will play a pivotal role in driving revenue growth and fostering client relationships by effectively promoting the capabilities of our Groups department. Your strategic approach, exceptional communication skills, and passion for exceeding sales targets will be instrumental in maximizing group bookings. We want sales professionals ready to tap into an open marketplace, make their mark at a high growth company and further develop in your career.
Here's what you'll do:
- Consistently meet or exceed KPI requirements.
- Drive profitable revenue growth by achieving or exceeding established sales targets through effective negotiation, upselling, and cross-selling strategies.
- Advocate for groups clients both internally and externally.
- Cultivate and maintain strong relationships with existing clients while proactively identifying and engaging new prospective clients to expand the hotel's group booking portfolio.
- Ensure exceptional customer satisfaction by maintaining open lines of communication, promptly addressing inquiries or concerns, and providing superior service throughout the booking process.
- Create tailored proposals and presentations that showcase the hotel's unique features, amenities, and services, addressing the specific needs and preferences of different group segments.
- Build a pipeline of opportunities through strategic account prospecting.
- Utilize effective time management strategy and cadence-driven customer follow up.
- Work collaboratively with cross-functional support teams and business partners – teams include departments such as sourcing, marketing, and project managers to ensure seamless execution of group bookings.
- Learn and implement new software, processes and systems to support the team through rapid scale.
- Stay abreast of industry trends, competitor offerings, and market dynamics to identify opportunities and potential challenges, adjusting sales strategies accordingly.
- Be an expert in presenting Hotel Engine’s value position in the unmanaged travel market.
Here's what we're looking for:
- 3+ years B2B sales experience, preferably in hospitality sales
- Passion for helping businesses improve their group travel.
- Proven ability to manage multiple projects and activities while paying attention to detail.
- Ability to thrive in a fast-paced environment with consistent change to support growth.
- Excellent listening, negotiation and presentation skills
- Pristine verbal and written communication skills
- Self-motivated, self-directed and resourceful professional ready to grow their careers in a highly competitive environment.
- Ability to use consultative sales approach to identify additional opportunities within current customer base
- Extremely organized with keen insight and track record of retaining and expanding existing customer base
- This role is performance based, the ability to identify additional opportunities to drive revenue is critical
- Available for travel (up to 5% per year).
Cash compensation:
· The base salary for this role is $60,000-70,000 annually with opportunity for variable based on performance and an expected OTE of $90-100k. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
Remote Opportunities:
· This role is eligible for remote work. Hotel Engine is authorized to do business in all 50 states.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
- Competitive base salaries
- Annual performance bonuses
- Stock options for all associates + performance-based stock options
- Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
- 401(k) plan with a match program
- Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
- Paid parental leave and family medical leave
- Hotel discounts through our exclusive platform
- The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.