Growth Chief of Staff

Posted Jul 23

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

We are seeking a highly skilled and motivated individual to join our executive team as the Chief of Staff to our Chief Revenue Officer and Head of Growth. In this pivotal role, you will be the right hand to the Growth Executives, providing strategic support, facilitating communication, and driving key initiatives to ensure the organization's success. The ideal candidate will possess a combination of strong leadership, analytical, and interpersonal skills, along with a deep understanding of business operations and executive-level decision-making. This is a great opportunity for an individual with experience at a high-growth company and wants to put their skills to work to build at scale.

What You’ll Do

  1. Project Management
  2. Lead and manage cross-functional projects related to sales, marketing, and revenue operations, ensuring timely completion and effective communication among stakeholders.
  3. Executive Support
  4. Act as a primary point of contact between Growth Executives and internal/external stakeholders.
  5. Manage the Growth Executives schedules, prioritize tasks, and ensure efficient use of time.
  6. Prepare briefing materials and presentations for meetings and engagements, including client engagements and preparation for board meetings.
  7. Communication and Coordination
  8. Facilitate communication within the executive team and across various departments.
  9. Ensure alignment of organizational priorities and initiatives.
  10. Decision Support
  11. Conduct research, analyze data, and prepare recommendations to support decision-making.
  12. Anticipate and address potential challenges or opportunities for the Growth Executives.
  13. Team Leadership
  14. Lead and manage a high-performing executive support team.
  15. Foster a collaborative and positive working environment.
  16. Operational Efficiency
  17. Identify and implement process improvements to enhance organizational efficiency.
  18. Streamline communication and workflow between the Growth office and other departments.
  19. Relationship Management
  20. Build and maintain relationships with key stakeholders, both internal and external.
  21. Represent the Growth Team in various forums when necessary.

What We Need

  • 8+ years experience in management consulting, business operations or other highly strategic, analytical and operational roles within a rapidly growing company
  • Bachelor's degree in business administration, management, or a related field (Master's degree preferred)
  • Experience at a high-growth company, building and leading in a strategy and operations capacity (ideally at a tech startup)
  • Strong communication skills, able to synthesize complex information and distill the most important points
  • Master at prioritization and keeping strategic goals progressing, identifying roadblocks and problem solving
  • Proven experience in a senior management or executive support role
  • Exceptional qualitative and quantitative analytical skills
  • A strong orientation towards outcomes and a willingness to roll up your sleeves to get the job done
  • Excellent EQ, interpersonal and communication skills
  • A proven track record building relationships with a wide range of people and influence cross functionally without direct authority

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation: 

  • Base: $145,000
  • Base + Bonus Target: $205,000
  • This role is eligible to participate in Invisible’s equity plan.

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:

Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. 

Privacy Policy:

All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here. 

Accessibility Statement:

We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email. 

Equal Opportunity Statement:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.