Head of HR

Posted Feb 7

At Plume, we’re on a mission to radically transform healthcare access for the transgender and gender-nonconforming communities. As a trans-founded company, we're proud to be building a virtual care home that makes a difference in countless lives. Are you ready to be part of our growing team in the healthtech industry?Available to over 1 million transgender individuals across 45 states, we need passionate, talented individuals like you to join our journey and help us to increase access to life-saving Gender Affirming Hormone Therapy and improve the lives of trans folks. If you have a heart-forward approach and resonate with our values, we'd love to hear from you!

Scope of Work - Primary Responsibilities

  • Overall onboarding facilitation;
  • Project managing biannual self- and performance review cycles;  
  • Identification, and development of high-potential team members;
  • Compensation reviews and planning; 
  • Benefits selection, communication, administration and coverage advocacy; 
  • Legal and regulatory compliance as it relates to employment; 
  • Administration of HR components of HRIS (ADP), CultureAmp, and other platforms; 
  • Org chart and job description structures and upkeep; 
  • Owning the investigation and resolution of employee relations issues; 
  • ADA and short-term disability administration; 
  • Maintaining strong customer service SLAs for internal queries;
  • Owning compliance with all local, state, and federal laws and regulations;
  • Auditing and closing gaps in HR and personnel records

Scope of Work - Collaboration Opportunities

  • Curate and promote synchronous and asynchronous learning opportunities relevant to Plume’s values and mission;
  • Support proactive internal communications including synchronous live and virtual events, weekly updates, and board meetings;
  • Develop, maintain, and analyze standard people-related metrics;
  • Be a champion of our desired work culture, helping the team understand and live our core values through effective programs, processes, and platforms that promote a collective and shared experience in alignment with those values.

As a one-person HR department for a small company of less than 75 virtual employees, you will likely take on other duties as assigned, as you see needs arising, or as your particular skills and motivations allow.

Requirements

  • At least eight years hands-on HR experience, at least five at the managerial or director level, across a range of human resources functions, and the curiosity to keep learning and growing.
  • HR certification, be it PHR or SHRM-CP. ADP Workforce Now and/or CultureAmp experience is a plus.
  • An excellent, self-directed project manager with a proven ability to design and implement innovative people operations strategies that increase efficiencies and effectiveness.
  • Proactive relationship-builder. Deeply committed to developing and maintaining a reputation for approachability, trustworthiness, competence, and warmth. 
  • A strong communicator with excellent written and verbal communication skills, and strong presentation skills.
  • At least intermediate Excel, G:suite, and analytical skills. Should be able to readily report on and action plan against standard HR metrics.
  • A highly ethical individual with the experience, confidence and stature to effectively address sensitive HR and business issues with complete discretion and confidentiality.
  • Proven ability to lead and work remotely in a startup environment. 
  • Proven chops as an HR department of one, prioritizing work appropriately and collaborating across all levels of the organization with equal effectiveness. 
  • Deep knowledge of legal HR compliance matters in a multi-state environment. Should be confident that you can find the answers, if you don’t know them. 
  • A supporter and advocate of diversity and inclusion, anti-racist principles, and frameworks of intersectional experience. Experience working in diverse communities.
  • Must have a proven affinity for the lived trans and gender-diverse experience. More than two-thirds of Plume employees are trans or gender-diverse, and we do expect a very high degree of intrinsic motivation to help our team members thrive here in our work community. 

$155,000 - $170,000 a year

This role reports to the Senior VP of Integrated Services. Compensation is between $155,000 and $170,000, with full benefits, unlimited PTO, ten paid holidays and a winter break closure for the entire company.

If you are passionate about Plume’s mission of transforming healthcare for every trans life, we would love to connect with you! If you are on a job board, please go to https://getplume.co/careers/ to apply. There is a short application with some key questions that will be crucial to our understanding of your knowledge, skills, and motivators. Those who complete the application will be much more likely to be considered. Thank you!