Head of Operations
You will take ownership of designing, implementing, and overseeing most of the business operations to support MUI's growth.
Details of the Role
- Location: Remote (preference for UTC-6 to UTC+5).
- Type of work: Full-time (contractor or employee depending on circumstances).
- We're a remote company, operating mostly asynchronously.
About the company
MUI started with Material UI, the most successful React implementation of Google's Material Design. We have gained a large following, thanks to our focus on Material Design fidelity, our obsession with details, on offering a large number of components, our community engagement, and by carefully improving the DX. Today, countless teams and organizations rely on our open-source libraries to build their design system.
A couple of years ago, we started to expand our suite of products. We released MUI X, a collection of advanced components; MUI Design kits, the MUI components available for Figma, Sketch, etc.; and also host Templates, a set of pre-built UI kits. We've seen rapid growth with all of them (2-3x per year) and we have more to come. We are building a low-code platform for developers to significantly increase the speed and lower the barrier for creating simple CRUD/dashboard UIs with MUI's libraries.
We are a fully distributed team, spread across multiple time zones. We work mainly asynchronously, relying mostly on written collaboration. Every contributor has the freedom to define how they work — the rest of us won't know what you're doing day-to-day unless you tell us. For additional details about the MUI team and culture, you can check our careers and about pages and also our public Handbook.
Why we're hiring
Both our open-source community and our premium products are growing fast (x2 YoY). We need talented people to keep that going!
We have found market fit but we increasingly don't have the tools (in the broad sense) necessary to keep up with the requests from our users. Up to recently, the founders of MUI were the only ones to work on business operations. There is now a tiny team of two people working to support the operations needs. But this isn't enough, the department is increasingly a bottleneck in growing the company. We are looking for a Head of Operations to take ownership of designing, implementing, and overseeing most of the business operations to support MUI's growth.
Why this is interesting
Our approach to business operations is centered around operational excellence. It involves relying on automation and writing custom code where necessary. We are even building a product dedicated to improving internal tools for companies: https://mui.com/toolpad/ which we increasingly rely on internally. You will likely use it a lot to improve processes.
Our products empower React developers to build awesome applications faster – we see millions of developers on MUI's docs every year, one million a month.
About the role
What you'll do on a day-to-day basis
Depending on the day, you'll:
- Oversee and manage the day-to-day operations of the company, including finance, IT, support, and legal.
- Lead and manage the operations team, including recruiting, training, and developing team members.
- Build and develop KPI dashboards (writing code if necessary) to be able to measure business health and performance.
- Work on keeping the financial model up to date and on accurate forecasts.
- Figuring out what to work on: working with the CEO and other leadership team members to identify and prioritize key initiatives and projects.
- Support the CEO for investor relations and fundraising.
- Implement a replacement to Google Group to scale email notifications (we use emails for the tasks of the ops team).
- Work toward SOC 2 certification.
- Migrate from Sendinblue to SendGrid.
- Oversee our US flip.
- Develop and implement strategies to support the growth and success of the company
- Create new Toolpad apps to streamline the operations (could require some SQL & JavaScript skills).
About you
Skills you should have
- Obsessive over the details, aiming for inbox zero.
- JavaScript & SQL code proficiency as a lot of our operations rely on it.
- Excellent written and verbal communication skills.
- Demonstrable competency in strategic planning and business development.
- Strong analytical, and problem-solving skills, with the ability to make data-driven decisions.
- A high sense of curiosity, enjoying self-learning to get things done. You are versatile.
- Excited about the ambiguity of an entrepreneurial, growing company, and able to juggle many projects and responsibilities.
- Bachelor's degree in a related field (e.g. computer science, business management).
- 1+ year of experience in a similar role.
What would be nice if you had, but isn't required
- 3+ years of experience in a similar role.
Benefits & Compensation
Competitive compensation depending on the profile and location. We are ready to pay top market rates for a person that can clearly exceed the role's expectations. You can find the other perks & benefits on the careers page.