Head of Partnerships
Description
Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.
As Head of Partnerships, you will drive the overall growth and service strategy for Bevi’s channel relationships. You will be responsible for setting a strategic vision with supporting projects, processes and measures to drive successful outcomes.
Bevi’s Partner ecosystem is the critical sales and service capability behind delivering our mission to unbottle the future. Partners operate in all states and major cities across the country. They represent the Bevi brand and make the difference in end-customer satisfaction, ensuring customers can Hydrate Happy. Your team is responsible for training and coaching partners to service and sell Bevi to the best of their ability. This is a tremendous opportunity to make a massive impact at a quickly growing scale-up that is redefining the beverage industry.
Success in this role is measured through end-customer satisfaction, growth in partner sales and partner service scores.
Responsibilities:
- Build, maintain and grow enduring relationships with distribution partners.
- Ensure Bevi provides a peerless user experience no matter who is selling or servicing the product or where they use it.
- Create the Partner program’s strategic vision with supporting projects, processes and measures to drive successful outcomes.
- Create clear, standardized, and quantified operating procedures for sales and service plays.
- Support the definition and implementation of operational processes which optimize partner and end user satisfaction.
- Ensure that partners and their branches understand and use Bevi resources.
- Provide partner feedback to the Bevi leadership team with recommended improvement opportunities across all departments, from Product to Support and Operations.
Requirements
- Successfully building or scaling a world-class distribution partner program and channel management team.
- You have the gravitas to own the room with distribution partners, but the humility to listen and learn during every interaction.
- Demonstrated experience building operational processes to onboard, improve and incentivize partners.
- At least 10 years working in a channel sales and service environment.
Benefits
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) with company match, and environmentally responsible investment options
- Flexible PTO plus 9 company holidays, and additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
- Generous fully paid parental leave for both birth parents and non-birth parents
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
- Monthly stipends for cell phone use and commuting costs
- Onsite snacks and (of course) unlimited Bevi ... plus composting and terracycling, too
- Happy hours, pancake breakfasts, Hero awards - and more!
- Join a team that shares our Bevi Core Values:
- Put Customers First
- Be Great to Work with
- Raise the Bar Together
- Act Like You Own the Business
- Be Curious and Ask Why
- Champion Sustainability