Infrastructure Engineer

Posted Jul 25

As an Infrastructure Engineer, you will be working on our core infrastructure and will be responsible for deploying, maintaining and improving our application infrastructure. You should demonstrate mastery of the fundamentals of networking and be comfortable delivering improvements and fixing complicated issues with light supervision from a senior engineer. You will be responsible for the overall cloud and application platform including scalability, observability and performance. We are looking for self-motivated team members who crave a challenge and feel excited about rolling up their sleeves to realize our potential. This is an infrastructure position so you must have a firm understanding of complex architectures on public cloud services. We are looking for talented Golang developers who are able to write scalable, robust, and easy-to-maintain code.

 You Will Have The Opportunity To:

  • Design, implement, and maintain an infrastructure platform written in Golang and Typescript that is the foundation for an exceptional customer experience with our products and services
  • Turn complex and ambiguous situations into actionable plans
  • Analyze and solve deep technical problems, providing mitigations and root cause analyses
  • Must be able to operate in a fast-moving environment with the ability to adapt to changing priorities and requirements
  • Identify manual processes that can be automated
  • Must be able to handle customer impacting escalations and work in an on-call rotation with other engineers
  • Be a driving force for incident response and blameless post mortem reporting

To Be Successful In This Role, You'll Need:

  • Strong experience with implementing and maintaining distributed infrastructure components written in Golang and Typescript. 
  • At least 2 years of professional experience managing production-grade public cloud infrastructure in Google Cloud (preferred) or AWS
  • General networking knowledge (DNS, firewall/security groups, VPN, subnets, CIDR)
  • Experience with infrastructure as code tools such as Terraform, Pulumi or Crossplane
  • Experience building CI pipelines with tools such as Github Actions, CircleCI or similar technologies
  • Experience managing one or more Kubernetes clusters
  • Experience with Git and GitHub or GitLab
  • Experience with SOC2, PCI and/or ISO 27001 certification a plus
  • Knowledge of best practices related to security, performance and disaster recovery
  • Bachelor's degree in Computer Science or similar field or equivalent

In the United States the range is typically a salary of $158,000 to $175,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey? 

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

🏡 Fully Remote Work!

  • $1,000 to set up your home office 
  • $20 phone/internet monthly reimbursements 
  • Virtual activities and in-person meet-ups
  • Laptop and super rad swag provided 
  • Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

💪🏼 Health & Wellness 

  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date 
  • Short term and long term disability 
  • Employee assistance program 
  • Generous parental leave 
  • 401(k) available upon hire 

✈️ Time Off 

  • 11 paid holidays 
  • Flexible time off - take the time off you need! 

🥰 Giving Back 

  • Matching donations for approved charitable organizations 
  • Group volunteer efforts 

🌟 Personal & Professional Development 

  • Weekly internal product & company training sessions
  • Monthly events & education activities focused on DEIB, personal and/or professional development
  • Individual career progression plans and leadership/management training

Check out our founder’s storylife page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. 

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. 

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at