At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard. Take a look and see for yourself.

We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, who thrive in tight-knit teams, and who want to make things that make a difference.

Together, we've built a product we're incredibly proud of, and the reward has been incredible growth.

We work together because we believe in the power of creativity. We believe we can bring about a future where anyone can print anything.

We're a remote-first company - just let us know where you prefer to work from!

Why we need you?

We have the best customers. It’s something of an unofficial company motto, and it’s positively true.

Every month thousands of people want to become our customers. But lots of them need someone to talk to, and today we have a phenomenal way to answer. These folks might want help choosing the model that’s a flawless fit for them. Maybe they want to learn about how to start a business with their Glowforge. They might want to ask about how it works or just to hear a friendly voice to make sure they’re doing the right thing before they invest and start their way on their outstanding creative journey.

Without you, all these excited potential customers may never know what it’s like to own a Glowforge. You’re the one who can help them fulfill their dreams.

Here’s what you’ll be doing

You love sales and startups and you balance best practices with experimentation and confidence with humility. You’re passionate about being a team of one but enjoys working closely with others.

• Quickly learn all about Glowforge and our customers, from the depths of the technology to the delight of how they use it.
• When people considering a Glowforge printer reach out, you’ll make sure they get answers that make it easy to choose the printer that’s right for them. You’ll respond effectively to hesitation and objections, too.
• Work with future customers in our CRM, email campaigns, incoming mail and inbound calls.
• Work directly with end consumers, build an effective pipeline, and schedule meetings to close when necessary.
• Consistently meet/exceed sales quotas within specified time frame.
• Maintain detailed records in our CRM.
• Assume other duties and responsibilities as needed.

You need these qualifications:

• You’re a phenomenal salesperson with years of experience persuading people to buy things.
• You have a 4-year college degree or equivalent experience.
• Ability to work with CRM tools to move inbound inquiries across a sales funnel and up-sell.
• Hard-working, driven, and self-motivated.
• You’ve assisted lots of people through purchase decisions and have ideas about how to raise conversion rates and happiness simultaneously.
• You write well, communicate clearly, and listen like a champion.

It would be nice if:

• You know other folks that share your passion for inside sales.
• You have experience selling hardware.
• You’re experienced with one or more design tools like Illustrator, Photoshop, Inkscape, or CAD programs.
• You love making things - knitting, woodworking, 3D printing, furniture building - it doesn’t matter what.
• You have worked at a startup or fast-growing technology company.

Pay range information: At Glowforge we care deeply about equitable and fair pay. The pay range for this role is $58,417 to $61,337.85 with a 50/50 split commission, plus stock options and a bonus plan. We set your offer based on objective market data. We put tremendous care into our process - we wrote all about it here.

Benefits information: You and your dependents are covered by amazing and comprehensive medical, dental, and vision insurance. We encourage everyone to take advantage of matching with our 401k plan. You’ll enjoy 4 weeks of vacation, plus 11 paid holidays (we let you choose them instead of choosing for you), each year. You can read more on our careers page.

We love cover letters. We read them before the resume. Please tell us about a product that you worked on that you’re proud of, and what contribution you made that you’re most excited about.

In your cover letter, in addition to whatever you’d like to say, please tell us about the product or feature you’re most proud of in your portfolio. What about it makes you grin from ear to ear?

There's one more very important thing. We are an equal opportunity employer. We search for amazing people with a diverse set of backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day. We'd be happy to provide reasonable accommodations to help you apply - just email us at jobs@glowforge.com. We'd love to have you join us.

• Share this job
• Email
• Facebook
• Twitter