Insurance Operations Analyst
About us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
This role will use performance data to enable visibility and decision-making across Insurance teams by leading regular reporting cadences such as weekly / monthly business reviews & OKR tracking. Additionally, this role will be responsible for defining, implementing and iterating on key initiatives to improve efficiency and impact.
Responsibilities
- Biz ops: Own regular metric review cadences - WBR, MBR, & QBR for supported teams
- Project management: Lead initiatives to drive efficiency and improve quality across insurance teams
- Process design: Develop, document and implement XFN processes / process improvement
Skills and Qualifications
- 3-5 years of experience in Operations, Analytics or Program Management
- Experience in project management, process design & improvement or business operations
- Highly organized, communicative, and collaborative
- Growth mentality, eagerly seeks opportunities to learn and grow
- High degree of ownership and accountability
- Thrives in an unstructured environment; talented at bringing structure to chaos
Bonus Skills
- Looker, Zendesk, Salesforce experience
- SQL
- Consulting experience
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
- Competitive compensation and opportunity for advancement
Why Coalition?
We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
Privacy Notice
Coalition is committed to protecting your privacy. We want you to understand what personal information we collect and how we use it. We also want you to understand your options regarding our collection, use, and disclosure of such information and your ability to access and correct such information. As the leading provider of active insurance, Coalition is required to adhere to certain local regulations, including U.S. federal and state laws that protect your information and our use and disclosure of it.
Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy.
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. It is our policy to provide equal opportunity to all individuals seeking employment without regard to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. We also prohibit harassment or discrimination of applicants based on the above-protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.
Accommodations
Coalition complies with US federal and state disability laws. Our policy is to provide reasonable accommodations to qualified individuals with disabilities, including applicants and employees unless the accommodation imposes an undue hardship. Contact us by emailing candidateaccommodations@coalitioninc.com if you require reasonable accommodation to complete this application, interview, pre-employment testing, or participating in the employee selection process.
We consider qualified applicants, regardless of criminal histories, consistent with legal requirements.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.