Intermediate Accountant

Posted Jun 19

Are you looking for an opportunity to apply your skills and talent to spark both innovation and positive social change? Symend is a rapidly growing fintech company that combines behavioral science with advanced AI, data, and analytics capabilities to enable companies to engage at-risk customers more effectively and humanely. By creating better ways to approach individuals with empathy and dignity at the time when they need it most, Symend’s employees are helping to transform the science of customer engagement and improve lives in North America and around the world.

The Opportunity

The Intermediate Accountant assumes a pivotal role within our accounting department, taking on increased responsibilities in financial accounting and reporting processes. With a focus on optimizing efficiency and accuracy, this position contributes to the development and implementation of accounting strategies and initiatives to support the company's growth trajectory.

What You'll Be Doing

  • Oversee Accounts Payable processes, including verifying accuracy of vendor invoices and employee expenses.
  • Oversight of sales tax returns and compliance.
  • Prepare biweekly cash flow reports to monitor cash on hand, project cash inflows and outflows and purpose transfers to address cash demands.
  • Lead Accounts Receivable activities, including oversight of client onboarding, reviewing of contracts and client invoicing, and managing outstanding balances.
  • Coordinate month-end closing procedures, preparing complex journal entries, reconciliations, and accruals for various accounts, ensuring accuracy and compliance with accounting standards.
  • Prepare semi-monthly Canadian payroll processing. Prior Canadian payroll experience is an asset but not required.
  • Analyze financial data and provide insights to stakeholders, identifying trends, variances, and areas for improvement.
  • Act as a key liaison during external audits, facilitating requests and providing necessary documentation and explanations.
  • Drive process improvements and automation initiatives within the accounting function, leveraging technology to enhance efficiency and accuracy.
  • Mentor and support junior members of the accounting team, providing guidance and fostering their professional development.
  • Collaborate with cross-functional teams on special projects and initiatives, leveraging financial expertise to achieve organizational objectives.

What You'll Need

Education:

  • Bachelor’s degree in an applicable field, i.e., accounting or finance preferred; CPA designation is an asset.

Experience:

  • 3-5 years experience in professional accounting roles.

Key Competencies and Skills:

  • Proficiency in accounting principles and financial reporting requirements, with a keen eye for detail and accuracy.
  • Strong analytical skills, with the ability to interpret financial data and provide actionable insights.
  • Excellent organizational and time management abilities, with the capacity to prioritize and manage multiple tasks effectively.
  • Proven critical thinking and problem-solving skills, with the ability to resolve issues and implement solutions proactively.
  • Self-motivated and results-oriented, with a drive for continuous improvement and excellence.
  • Exceptional verbal and written communication skills, with the ability to communicate effectively.
  • Proficiency in Microsoft Office Suite, including Excel, and experience with accounting software. Netsuite experience is an asset.
  • Knowledge of US GAAP principles preferred.
  • Canadian payroll experience is an asset.

Don’t meet every single requirement? At Symend we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why Symend?

We could tell you all about our competitive compensation, flexible work environment, social Fridays, and awesome team events, but working at Symend is so much more than that!

Working at Symend means being part of a driven and collaborative team that values trust, accountability and continuous learning. We work hard, but always make time for fun!

You get the chance to do work that matters on a product that truly changes lives!

About Symend

At Symend, we believe that all customers should be treated with empathy and dignity. That’s why we leverage our deep understanding of consumer behavior to create personalized interactions that better engage and empower customers at all points of the customer journey. Our digital engagement platform uses behavioral science, data science and advanced analytics to help our clients build stronger relationships with their customers. Symend: The science of engagement.™

Symend’s relationship-based approach keeps enterprises attuned to the changing needs of their customers and empowers them to take action. This increases customer satisfaction, lowers operating costs, and helps resolve past due bills before reaching collections.

Founded in 2016, Symend’s platform is purpose built to serve complex global enterprises in telecommunications, financial services, utilities and media. Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America.

Symend: The science of engagement.™

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All positions require background screening. This will include criminal and education checks to comply with regulations.