Junior Product Manager

Posted Feb 21

Work From Anywhere in the U.S. - Remote Friendly Role-Chicago/Midwest Preferred #LI-Remote

Level Ex uses state-of-the-art video game technology and cognitive neuroscience to accelerate the adoption curve of new techniques and products in medicine. Using the psychology of entertainment - our games drive an order of magnitude more engagement than other digital HCP marketing and training approaches… and we are just scratching the surface of what is possible.

Our games revolutionize the way medical professionals advance their clinical skills, earn CME, and keep up-to-speed on challenging cases, new drug therapies, medical devices, and clinical best practices. The company's medical video games run on phones, tablets, and web browsers, and are played by over 1 Million healthcare professionals. Our latest cloud-gaming platform allows multiple users to diagnose or treat a virtual patient collaboratively over video-conferencing platforms like Zoom. Top-20 pharmaceutical and medical device companies (including J&J, Amgen, Philips, Baxter, and many others), national medical societies, and government organizations such as NASA leverage Level Ex’s acclaimed platform for HCP education and training.

We’re now looking for a Junior Product Manager to join our growing team.

What You'll Do

  • Partner with the commercial and production teams to identify, win, and deliver business opportunities:
  • Probe to understand the critical business needs of medical device clients to define their goals and objectives in a consultative fashion.
  • Translate client needs into core gameplay concepts, leveraging our existing platforms/ mechanics or devise custom concepts if necessary
  • Respond articulately to client questions around feasibility with our technology from a simulation, education, video game design, timeline, and cost perspective.
  • Support development of proposals & narrative that illustrates the targeted solution for a product, illustrating both the scale of work and the broad design direction for the project
  • Coordinate project kickoff, and transition projects from Pre-Sales to Production, to Optimization phases.
  • Partner with production in the development of products implementation for client, balancing consumer (i.e. HCP) and client (e.g., industry sponsor) needs
  • Partner with sales on identifying and executing on expansion opportunities (e.g., renewal, upsell, cross sell).
  • Evolve Level Ex’s product offering (with focus on medical device industry):
  • Help identify new business/product opportunities within the medical device space and develop solutions that leverage the benefits of Level Ex’s gameplay DNA.
  • Consume and analyze product, usage, and competitor data to make informed decisions on current and new solutions.
  • Identify areas of risk to product roadmaps and escalate rapidly to find solutions.
  • Effectively partner with Production, Design & UI/UX team to conceptualize, spec, and implement features, mechanics, systems, and new client offerings that leverage play.
  • Recommend prioritization across products / product features, including a willingness to shelve products or ideas that are not meeting expectations
  • Write documentation that clearly illustrates the ‘box’ we need to fill for any proposed solution, combining both player needs and client requirements.

Who We Want To Meet

  • Minimum of 1+ years of Product Management experience, including within the SaaS Healthtech industry.
  • An understanding of the product development lifecycle, the pain points / processes of medical device companies, and how education, training & marketing work within their Business.
  • Demonstrable experience of communicating across internal and external audiences to promote the product.
  • An array of ‘tools in the toolbox’ to effectively achieve client needs while simultaneously keeping overall efforts within business goals.
  • Confidently leading client facing discovery sessions, implementation kickoffs and project update meetings - striking the right balance between client satisfaction & scope management
  • Ability to accurately understand the relationship between various features and development costs.
  • Ability to manage product decisions through the use of real data.
  • Bachelor's degree or equivalent related experience.
  • A deep understanding of Agile tools / Methodologies (Jira, Story Writing, Epic Creation, etc.).
  • Excellent written and verbal communication skills, along with deep analytical abilities).

Benefits & Perks

  • Multiple health insurance plans, one with 100% company-paid premiums at all levels
  • 401(k) with generous company-paid match
  • Family-friendly benefits; 4 weeks of PTO, 2 weeks of company holidays, dental, vision, optional pet insurance, and more!
  • Monthly snack allowance sent to your home - or choose a snack pack instead
  • In-person and remote-friendly events, i.e., board games tabletop simulator, Jackbox Games, DEI events, game jams, virtual happy hours

Interested?

For the fastest consideration please send us your resume along with an optional cover letter. Meet some of our incredible team here, and learn why you'll enjoy our company and culture - Video: Why Join Level Ex.

Equal Opportunity Statement (EEO)

Level Ex provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender identity or expression, medical condition, genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

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