Lead Brand Designer
About InDebted
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
What You’ll Do: As our Lead Brand Designer, you’ll play a pivotal role in shaping and evolving our visual identity. Working closely with our marketing team, you’ll have significant creative freedom to define our brand expression and ensure consistency across all channels. You’ll lead the design execution for marketing content, campaigns, and the UX/UI of our website.
This role is perfect for a design generalist who thrives in a dynamic environment—whether it’s crafting compelling visual assets, creating campaign collateral, or managing large-scale website design projects. As part of our small but growing marketing team, you’ll have a direct impact on how we communicate our brand to the world.
Your key responsibilities include:
- Evolve and mature our overall brand identity, distilling our disruptive vision and translating the currently fuzzy aspects of our brand into something compelling, memorable and tangible.
- Own and evolve the design, UX & UI of our website, understanding our distinct audience goals and identifying opportunities to improve both the creative flair & user journey in collaboration with our website Developer.
- Support campaign creative development across email, organic and paid social, with a deep understanding of how to capture audience attention on competitive channels.
- Improve InDebted’s brand identity and brand guidelines, updating core collateral and templates over time.
- Act as a brand ambassador, ensuring the InDebted marketing team, contractors, and internal stakeholders understand and use the brand consistently.
- Collaborate with our product design team to support consistency and improve the customer experience across all touchpoints.
- Collaborate closely with various stakeholders across the company to take design projects from concept to completion.
What We Need From You:
- Expert understanding of Figma.
- 3+ years of experience from either an in-house team (particularly in tech, payments, or fintech) or a respected branding agency.
- A strong portfolio that reflects a diverse range of projects across different media, showcasing your versatility and expertise in brand and website design.
- Strong determination, attention to detail, and the ability to captivate audiences visually.
- Strong communication and interpersonal skills.
- Experience in motion graphics, video editing, and art direction would considered a big plus.
We’re looking for someone who can:
- Think boldly and embrace agility.
- Enjoy high velocity working and collaborating across borders.
- Drive a sense of ownership and accountability.
- Operate strategically, while executing hands on.
Our benefits
Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility
Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life
Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs
Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity
Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country
Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.