Lead Designer

Posted Jul 21

Our mission: to eliminate every barrier to mental health.

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

The Lead Designer will have a leading role in how we approach creative for communications and campaigns and will directly contribute to our mission of removing barriers to mental health. This role will collaborate with the marketing team to produce visual content and campaigns for print, digital, email, direct mail, events, and web assets in a fast-paced startup environment.

What you’ll be doing:

Work in collaboration with Design Director to evolve the visual look and feel of the brand
Drives team-wide adoption of new features and toolkits
Provide a fresh perspective, especially when it comes to member-facing direct response designs
Challenge the status quo of how we engage our audience by bringing fresh ideas and continually testing different designs and formats
Interface with print, event, and other vendors to produce high-quality, impactful creative that drives response
Leads multiple projects at the same time
Provide mentorship and oversight of design work created by design from lower levels
Provide guidance and creative direction to templates used by Member Marketing and Customer Success teams for co-branded assets and campaigns
Regularly and proactively supports Creative Services management with their insights, e.g. on team dynamics and solutions for observed workflow issues.
Functions as a hub between Creative Services and other departments with the ability to connect people and topics where needed (Product Marketing, Sales & Customer Success team in alignment with management).
Finds ways to contribute to the advancement of other departments with their knowledge and expertise, e.g. by developing sustained rapports with peers.
Is responsible for how Designers on lower levels manage time and advises on task prioritization.

What we expect from you: (Qualification ex. education, experience, etc.)

8+ years graphic design experience in a fast-paced environment
3+ years of experience effectively mentoring in-house and/or freelance designers
Previous experience working on client or partner creative that requires thoughtful co-branding that maintains brand integrity for all parties
Strong knowledge of design techniques and comfort working on a variety of disciplines, including print, digital, direct mail, web (including email marketing)
Not only understands client briefs but suggests and influences course correction
Oversees projects and makes sure everything is running smoothly, everybody understands their role on the project and there are no delays and misunderstandings; if they arise they actively solve them.
Has a sense of ownership of any project on their team; any touchpoint with the client and the success or failure (on the design side) is their responsibility
Able to independently execute internal and external presentations
Strong positive impact and influence on the teams they are leading in addition to other teams in and outside of the department
Co-Leads internal meetings with the client's or project's CPM
Is able to identify workflow inefficiencies and comes up with creative ways of optimizing time spent on certain tasks or processes
Encourages adoption of new features and products and makes sure everyone on the assigned clients is trained
Contributes to the positive team spirit, resolves conflicts, and looks for the team's wellbeing
Mentor to lower-level designers: communicates to the management team on mentee's performance and future growth/development opportunities
Expert in Adobe Suite (Photoshop, Illustrator, InDesign), Figma, and Google Products (Slides, Docs, Sheets, etc.)
Working knowledge of WCAG/ADA accessibility regulations
Involved in the hiring process

Why you’ll like working at Spring Health

High caliber team: make an impact on something that truly helps people alongside an incredible team
Big mission: we're revolutionizing the mental health industry
Big market and big upside in sales: Our product has strong product-market fit in a huge market with strong demand
The challenge: make a big impact by joining a fast-growing team in its early stages
We care about diversity: diversity allows us to build an excellent patient experience. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

The target base salary range for this position is $127,400 - $165,700, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

You will be held accountable to an exceptionally high bar and impact
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
You will create processes & products that have never existed before
You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

You get to be surrounded by some of the brightest minds in the field
You get to learn and grow at an extremely accelerated pace
You will experience transparency, integrity, & humility from leadership
You will be empowered to constantly challenge the status quo
You get the space to experiment & innovate
You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
You will become more resourceful and resilient
You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
10 allocated sick days per year
Flexible paid time off in addition to 12 paid holidays throughout the year
Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge.

You And Your family:

4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
Focus Fridays: no meetings, no distractions, just time for you to get work done.
Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
Up to $1,000 Professional Development Reimbursement per calendar year.
$200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.