Learning Experience Designer

Posted Mar 30

Aledade is actively recruiting an Learning Experience Designer who will drive our strategy and content delivery efforts to support learning for the Provider Networks department. The PN L&D team’s vision is to reinvent workplace learning by building the programs, products, technologies and mechanisms that make teaching and learning fast, effective and scalable for our employees. We use a competency-based, embedded assessment approach to our learning designs that are grounded in learning science principles.

We are a team with a passion for raising the bar on learning and learning design. We partner with business owners across Aledade to explore ways to innovate and scale learning to help employees grow their knowledge and capabilities. We are looking for someone with a passion for learning and experience applying knowledge of learning science, design, instructional technologies, and data analytics to improve learning environments at scale. The person in this role will continuously improve learning programs using an array of creative approaches that drive efficiencies, productivity, innovation, and operational excellence.

The Learning Experience Designer will be expected to:

Design and Build Effective Learning Experiences

Pursue a deep understanding of department roles to create a learning process centered around our learners and their individual learning needs or goals in a human centered and goal oriented way
Continually capture learners’ interest with innovative and effective design that helps to motivate meaningful behavior change through compelling adaptive learning solutions and experiences
Collaborate with product leads, subject matter experts, and a wide variety of stakeholders, to identify learning outcomes, create learning content, and design courses and curriculum for various learning environments
Develop online learning activities that align with desired learning outcomes, apply research-based learning principles, and inform learner progress and success in online learning environments
Design and build transformative elearning experiences that work in concert with other modalities (e.g., instructor-led training, virtual instructor-led training, and microlearning reinforcement) to drive behavior change
Develop contemporary, high-impact, and innovative learning products, such as eLearning, animated videos, demos, simulations, and digital tools and resources
Use your creativity, consultative, problem solving, instructional design, and project management skills to provide clear and easy-to-understand learning solutions for our learners
Partner creatively with a variety of team members, offering and receiving constructive feedback to ensure quality at every step in the development process
Develop new and maintain existing training curricula, including adding and archiving content and resources in the learning management system
Develop and own end-to-end processes for traditional and rapid course development, content review, and knowledge management

Update and Maintain Quality of Learning Products

Systematically review and update materials for accuracy, clarity, consistency, and instructional soundness - while continually looking for ways to improve them
Assist with creating and reviewing surveys from participants to adjust and enhance training
Monitor and evaluate the utilization of resources and effectiveness of training using a variety of metrics available
Create decision tree for urgent, important, and non-urgent prioritization of content updates

Support, Maintain, and Utilize Learning Platforms

Support our learning platforms and intranet portals, including page design and maintenance; resource uploads and management; user accounts/access, and support
Collaborate with platform administrators on the features and functions needed to deliver innovative learning activities
Maintain knowledge base, ensuring all links are operational and content is accurate and up-to-date on all relevant platforms
Integrate the utilization of learning platforms in learning experience design strategies
Recommend opportunities to leverage existing platforms differently and research new technology that enhances learning

To be successful in this role, the Learning Experience Designer will possess the following qualifications:

Strong working knowledge of principles and methods for learning experience design and development
Previous experience working with an LMS is required. Experience with Saba is a plus
Proficiency in course authoring tools, HTML coding, and content creation for platforms such as YouTube
Experience in creating learning and development content and approaches for adults utilizing a variety of training methods and tools (e.g., field and forum, in-person and remote sessions, coaching, and self-guided learning)
Experience developing interactive course material using Articulate 360, or similar software, and delivering content via Learning Management System software
Relevant competencies include content curation, program curriculum development, analytical problem solving, strategic development and insights, project management, needs assessments, and gap analysis
Maintain knowledge of new developments in learning science, learning design, and learning analytics through continuous research to ensure our solutions deliver innovation
Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously, curate content, and work with multiple SMEs, while consistently meeting deadlines and client expectations
Comfortable working in a fast-paced, dynamic environment while maintaining focus on achieving key goals
Must be able to work independently, leading end-to-end projects, and taking ownership of required processes
Strong interpersonal skills and ability to engage at all levels of the organization
Effective written and verbal communication
Strong computer and technical skills
Previous experience in healthcare is a plus, but not required

All prospective hires will be required to demonstrate that they have been fully vaccinated, including booster shots, against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to mutually-agreed upon start date at Aledade, unless they qualify for a medical or religious accommodation to this vaccination requirement.

If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!

Who We Are:

Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!

Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, Top Workplaces USA, and a Healthcare Industry Top Workplace.

That’s because the things that matter to you also matter to us!

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our full-time team-members:

Flexible work schedules and ability to work remotely available for many roles
Educational Assistant Program
Robust time off plan (21 days of PTO in your first year!)
Paid Volunteer Days
11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
401(k) with up to 4% match
Stock options
Monthly cell phone stipend
Jeans everyday workplace
Gender neutral bathrooms
And more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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