Legal Billing Supervisor

Posted Apr 4

Williams Lea is hiring for a Remote Legal Billing Supervisor to work Monday to Friday 9:00 am to 6:00 pm

Pay: $55,000 annually

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

The Billing Supervisor plays a critical role in the management of the revenue cycle of the firm by providing leadership and oversight for the finance team overseeing the unbilled and accounts receivable inventory for a subset of the firms' partners and clients. You will work with autonomy and discretion to ensure all financial assignments within the team are completed timely and accurately.

Job qualifications

  • Associate or Bachelor’s degree required with concentration in Business, Finance or other related discipline. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
  • Minimum of 3 years of experience supervising all or a portion of the billing function in a professional services environment preferred
  • Minimum five years of billing experience in a law-firm or professional organization required.
  • Demonstrates exemplary customer service and excellent verbal, written, leadership, and interpersonal skills
  • Demonstrates proficiency with 3E, Elite, or Aderant and an industry standard collection software tool
  • Demonstrates proficiency with MS Excel spreadsheets, including advanced features such as pivot tables, charts and graphs and formulas, proficiency in MS Word and PowerPoint
  • Familiarity with legal terminology and a variety of document formats used in legal work.
  • Ability to establish and foster excellent team collaboration as well as taking ownership for individual assignments/projects.

Job duties

(* denotes an “essential function”)

  • *Supervises financial support services employees to ensure outstanding service to client while building strong customer relationships
  • Ensures that billing workloads are appropriately weighted and balanced
  • *Identifies areas for additional training to ensure that skill levels are uniformly excellent across the group
  • *Monitors client inventory balances assigned to team members based upon job specifications; ensures timely billing of unbilled balances and consistent follow-up on accounts receivable
  • *Provides training for financial support services team and ensures that team members follow established workflow process for both, unbilled and accounts receivable balances from proforma creation through invoice collection, including necessary reviews and approvals
  • *Serves as initial point of contact and aids team members with daily questions and concerns
  • *Ensures consistent and regular communication with law firm around aged balances and identifies and elevates problem accounts to management
  • Maintains a thorough knowledge of client billing and payment terms, discount arrangements, lawyer and client preferences.
  • Ensures compliance with firm guidelines
  • *Produce required reports on schedule
  • *Ensures E-Billed invoices are transferred to the e-billing vendor in a timely fashion
  • *Address performance issues among team members
  • Work with manager to create development plans and challenging assignments for team members
  • *Escalate to manager client or team concerns to proactively resolve issues

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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