Licensed Insurance Customer Service Agent
Why Foundever™
Go further with Foundever™. Are you ready to move your career forward? We are looking for Licensed Insurance Virtual Customer Service Agents to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! Sykes and Sitel are now Foundever.
You'll shine as a Licensed Insurance Virtual Customer Service Agent assisting customers for a variety of clients, while working in the comfort of your home.
Work with us and you'll enjoy:
Pay: $14-$18/hr
- 100% Paid Professional Training
- Health Benefits
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
- 401K retirement plan with company match
- Employee discounts
- Referral bonuses
- Everbetter wellness program
- Internal Mobility (84% of our managers are promoted within)
Core Responsibilities:
- Passing a state licensing exam (Sitel pays for training and exam costs)
- Navigation skills (the ability to speak on the phone while using a computer)
- Logic and problem-solving skills
- Excellent communication skills, both written & verbal
- Customer service experience preferred, but not required
- Experience in the financial services, healthcare or technology industries preferred, but not required
Location: Remote
Foundever requires a dedicated quiet work environment free of distractions during working and training hours, this includes pets, telephone or other household members. Please only apply if you have a distraction free workplace.
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Oregon, Rhode Island, Vermont, Washington, DC, Puerto Rico, US Virgin Islands.
About Foundever ™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Work from home
Experience level:
- 10 years
- 11+ years
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- No experience needed
- Under 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- Remote
Work Location: Remote
- Health insurance