Manager, Project Management
JOB DESCRIPTION
Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION
Finalsite will transform the way school communities engage with their schools.
SUMMARY OF THE ROLE
The Manager of Project Management is responsible for overseeing the planning, execution, and delivery of Finalsite’s software and services implementations. Your expertise in project management, client relationship management, and deep knowledge of the EdTech industry will be instrumental in ensuring successful software and consulting services implementations for our valued clients. You will guide your team and utilize your knowledge in project management to ensure that projects are delivered in accordance with specifications, on time, and within budget.
You will collaborate with the Director of Project Management and other stakeholders to establish project management standards, processes, and best practices within the organization. You will provide strategic guidance and support to your team, helping them prioritize and allocate resources effectively to achieve project objectives.
LOCATION
100% Remote - Anywhere within the US
RESPONSIBILITIES
- Lead and manage a team of project managers, providing guidance, coaching, and support to ensure successful project execution.
- Collaborate with the Director of Project Management to establish project management standards, processes, and best practices.
- Oversee the portfolio of projects, ensuring they are delivered in accordance with specifications, on time, and within budget.
- Monitor project performance metrics and provide regular reports to the Director of Project Management and stakeholders.
- Identify risks and issues that may impact project delivery and implement appropriate mitigation strategies.
- Collaborate with Finalsite’s product team to identify potential gaps or enhancements to facilitate an efficient software implementation process.
- Serve as the primary point of contact for client escalations.
- Drive process improvements and project management efficiencies within the Professional Services organization.
- Foster a collaborative and positive team environment, promoting knowledge sharing, innovation, and continuous improvement.
- Develop and maintain strong relationships with internal and external stakeholders, ensuring effective communication and coordination throughout the project lifecycle.
QUALIFICATIONS AND SKILLS
- 5+ years of related experience in project management, leading project teams, or relevant experience
- Certification(s) in project management is a plus
- Experience managing projects with differing levels of complexity, budgets, time constraints, internal and external staffing solutions, and within multiple software systems from initiation through completion
- Excellent communication and interpersonal skills
- In-depth knowledge of project management methodologies, tools, and techniques
- Proactive and solutions-oriented approach to problem-solving
- Ability to work in a fast-paced environment and manage competing priorities
- Demonstrated ability to creatively and collaboratively leverage team resources in a matrixed environment for maximum departmental resource utilization and project efficiency
Link to All Staff Competencies and Mental and Physical Requirements
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.