Operations Assistant

Posted Mar 2

WHAT WE ARE LOOKING FOR

   PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.

   We are looking for an operations assistant to support our day-to-day operations and workflow. You will be joining a team of creatives, planners, and metrics-and-coffee-obsessed problem solvers. You will also be an essential part of a company that believes in honest tactics, high standards, and not working on the weekends. We just need your help to stay organized and focused. You will report to our operations manager.

WHAT YOU’LL DO

   Be an integral part of our awesome team and contribute to the growth of the company. This role is for someone who has an interest in executive support or project management. We are looking for someone that can juggle multiple tasks, communicate well with others, and work with minimal supervision. Here are some examples of what your plate could look like in any given day:

  • Monitor, organize, and triage email inboxes for our founders
  • Organize company meetings, conferences, and a team building event
  • Update tasks in Asana, manage our team calendar, and streamline day-to-day workflow
  • Coordinate projects between teams and create follow up tasks
  • Manage our accounts payable and receivable; keep track of payments
  • Draft a new job description and update the company handbook

ABOUT YOU

  • You’re organized. You have 2+ years in administrative support. You’ve worn multiple hats as an executive assistant, office manager, or project coordinator. You love calendars, kanban boards, and to-do lists.
  • You’re a strong communicator. You are fluent in English and you have a way with words. You are a strong writer with strong feelings about grammar, punctuation, and the Oxford comma.
  • You’re a people person. We love our customers, but we also like the people we work with. You enjoy working on a small team and collaborating with others. You’re infectiously optimistic, energetic, and outgoing.
  • You value relationships. As a member of PickFu, you will be a part of a dynamic, startup environment where you’ll help contribute to the success and culture of the company.
  • You love learning. You have the desire to develop your skills and grow professionally. That means learning new tools, being accepting of feedback, and trying new things.
  • Location: We are a remote-work company, but you should reside in the United States or Canada.

NICE-TO-HAVE

  • Comfortable working with diverse colleagues from different countries.
  • Familiarity with online tools including Asana, Google Docs, Notion, Slack, and HubSpot.
  • Worked remotely before, or know that you’d work well with a remote team.

TEAM, CULTURE, VALUES

   We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum. As long as you have the skills and can get the work done, you can work anywhere you want.

   We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.

   Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.

   At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.

SALARY, BENEFITS, PERKS

  • We establish salary ranges by geo-location. The range for US-based candidates is $30,000-50,000. Offers to applicants from other countries will reflect the range for their location, with all benefits below.
  • Unlimited PTO. Use it however you want. We believe in reasonable working hours and time away from the computer.
  • Our equipment policy allows for a standard MacBook Air (or equivalent), and we’ll even help you set up your workstation.
  • Professional development allowance towards education, books, or anything that you think will be beneficial in this role.

APPLICATION PROCESS

   We will begin reviewing applications on a rolling basis. Our hiring committee looks at every resume, so please be patient with us. Interviews will begin in March.

   We receive hundreds of applications for each role, so unfortunately, our team is unable to provide individual feedback. We also understand that this can be a long process, so we want to make interview expectations as transparent as possible. You will be asked to hop on a call with the hiring manager, complete a short assignment, and then meet with our co-founders. We promise that there won’t be any tricks or twists along the way.