Operations Manager
About BetterMynd
BetterMynd is an online mental health and teletherapy platform for college students. By partnering directly with colleges and universities throughout the U.S., BetterMynd enables their students to have live video therapy sessions with our network of over 300 mental health clinicians, right from the privacy and convenience of their laptops and mobile devices.
About the Role
BetterMynd is seeking an Operations Manager to join our high-growth, impact startup that is helping to improve the mental health of America’s college students.
As part of a small and agile team, the Operations Manager will report directly to BetterMynd’s CEO and work closely with the Company’s Leadership Team. In this role, you will oversee the day-to-day operations of the business and be primarily responsible for improving the Company’s operational management systems, processes, and best practices.
This role is ideal for a candidate that thrives in a fast-paced startup environment that requires wearing many hats and managing many different projects at once.
Key Responsibilities
-Analyze, recommend, and implement operational workflows, processes, and best practices across the company
-Provide administrative and operational support to BetterMynd’s CEO
-Provide ongoing support to the Campus Relations team (i.e. invoicing, managing client renewals, CRM, RFPs)
-Managing the Company-wide calendar, planning team retreats, and other internal meetings/events
-Budgeting, forecasting, and financial reporting
Required Qualifications
-3+ years experience working as an Operations Manager or in a similar role
-Outstanding organizational and communication skills
-Experience with budgeting, forecasting, KPIs, and other operational metrics/principles
-Entrepreneurial spirit with a passion for supporting the mental health of college students
-Bachelor’s Degree in Business, Operations Management, or a related field
Additional Qualifications
-Experience working at a startup is a huge plus
Location
Buffalo, NY (local candidates highly preferred, but willing to consider virtual for the right candidate)
Compensation
$70,000-$85,000 base; health & dental benefits; unlimited PTO; employee equity
BetterMynd’s EEO Statement:
BetterMynd is dedicated to providing every employee with the best possible employment experience regardless of their race, national origin, sex, sexual orientation, socioeconomic status, familial status, religion, age, disability, gender identity, gender expression, results of genetic testing/genetic information, service in the military, veteran status, or any other status protected by federal, state and local laws. Diverse candidates are strongly encouraged to apply. We value the many identities, perspectives, and experiences of all our employees.