Operations Specialist
About Us | ApexGrowth.co (Apex Growth) is a growth marketing agency.
We provide strategic consulting for technology companies poised for hyper-growth. We specialize in paid media, conversion rate optimization, management consulting, and custom marketing technology implementation.
Scalable growth requires an investment in engineering and data resources. In particular, we help businesses launch major programs with minimal headcount. Companies turn to us, their outsourced growth marketing team, to solve their most pressing issues related to growth.
Our team’s unmatched expertise in growth marketing, engineering, and product is our way of ensuring that our solutions outpace our clients’ internal abilities and provide exceptional value.
Reporting to: Head of Operations
Location: Remote (US/Canada Based)
Employment: This is a 1099 /contract position
Salary: $75K-$100K
About the Role As an Operations Specialist at Apex Growth, you will play a pivotal role in supporting our Head of Operations in ensuring the smooth functioning of our agency. This role offers a unique opportunity to be involved in diverse areas of the agency, from client onboarding to strategic planning support.
Will Drive:
- Billing and Invoicing: Ensure timely and accurate billing processes.
- Client Onboarding: Facilitate a seamless onboarding experience for our clients.
- Client Contracting: Draft, review, and manage client contracts.
- Project Management: Oversee client-level and agency-level projects to ensure timely delivery.
- Policy Development: Assist in creating and updating agency policies.
- Employee Onboarding & Offboarding: Ensure a smooth transition for new hires and departing employees.
- Compliance: Ensure the agency adheres to business and agency-related compliance standards.
- Contractor Onboarding: Manage the onboarding process for contractors.
- Vendor Management: Liaise with vendors and manage vendor contracts.
- Training & Alignment: Coordinate department and/or company training and alignment sessions, company events (virtual & in-person), etc.
What You Need
- Experienced with the following tools: Asana, AirTable, QuickBooks, SalesForce, Microsoft Office, GSuite, Zapier, CRMs, and Applicant Tracking Systems.
- Must be experienced in Excel or Google Sheets.
- Proven experience developing and implementing onboarding and offboarding.
- Prior experience in operations or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in project management tools, software and frameworks.
Nice to Have:
- Bachelor's degree in Business Administration, Operations Management, or a related field is great but not required.
- Experience with OKRs and yearly planning processes.
We value the diverse experiences and perspectives that individuals from non-traditional backgrounds bring to our organization. We especially encourage teachers, stay-at-home parents, military personnel, veterans, and other professionals who might not fit the conventional mold to apply. At Apex Growth, we believe that a varied set of life experiences can greatly enrich our team and enhance our mission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What Apex Growth offers:
- A great flexible remote work environment—equal parts laid-back startup and motivated meritocracy
- Daily opportunities to grow your technical skills and capabilities & professional development opportunities within the organization
- A highly accomplished executive team with a plan to scale Apex Growth, that works with you to become a major player in the growth marketing agency space
- A competitive salary and bonus structure
- 401(k) with company matching
- Generous (and by generous we mean unlimited) PTO
- Paid Vacation, Paid Bereavement, and Paid Family Leave
- Full Health Benefits (Dental, Vision, Wellness)
- Learning and career development program
These benefits are applicable to Apex Growth, US and CA based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Still wondering why you should consider joining the Apex Growth team? Hear from Apex Growth Co-founders David Mausolf and Dave Riggs talk about what sets us apart.