Partner Account Manager - Ecosystem

Posted Apr 5

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click here to learn more about Samsara's cultural philosophy.

About the role:

As a Samsara Partner Account Manager, you'll own the full-cycle relationship and management of large-scale Ecosystem Channel partners globally. This is a dynamic, entrepreneurial role in which you will work with integrated OEMs to take Samsara’s Connected Operations platform to market, enabling Samsara to scale its core mission of increasing the efficiency, safety, and sustainability of our customers' operations.

The core activities in the role will include educating and enabling Samsara’s sales team and partner network on our OEM go-to-market sales motion, deal-level support for OEM sales opportunities from pre- to post-sale, creation, and management of an ongoing interlock process with Samsara’s Product and Sales Leadership teams specific to this partner set.

You should apply if: 

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

Click here to learn about what we value at Samsara. 

In this role, you will: 

  • Be responsible for internal and external relationship building and management, from the executive level down, for integrated OEM partnersOwn company-wide programmatic and deal-level go-to-market acceleration and support of these partners
  • Own post-sale support, inclusive of installation and troubleshooting needs, for joint OEM deployments
  • Own OEM-focused technical and sales training and enablement, internally and externally
  • Own partner go-to-market process improvement in high-touch collaboration with Samsara’s Product team and integrated OEM partners
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 7 years of combined sales and partnership/partner management experience
  • 5+ years of partner management experience
  • Strong written and oral communication skills, with the ability to work well with internal and external VP level and above individuals
  • Consistent quota or goal (over)achievement in previous roles
  • Partner management experience in high-growth SaaS and/or technology sales environments
  • Strategic program development and program management experience
  • Ability to work solo and effectively manage ambiguity  
  • Consistent track record of building complex and dynamic programs and working successfully with sales teams
  • Comfort with accountability to multiple internal and external stakeholders, with the ability to effectively prioritize between them
  • Sensitivity to the sales cycle and ability to handle complex customer/partner situations

An ideal candidate also has:

  • Excellent prioritization and time management skills
  • Experience within the Fleet Telematics, Fleet Safety, or Connected Operations spaces
  • Strong comfort level operating independently in hardware and software-oriented technical discussions when needed

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence.

$161,075—$189,500 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.