Payroll Account Manager
Overview
Discover your Passion and Develop your Expertise.
We are looking for people who are passionate about superior customer relations by acting as a liaison across multiple business segments. You must have uncompromising integrity and outstanding customer service managing a book of business for our largest clients.
Responsibilities
- In this role you will
- Act as a strategic consultant through active listening and proactively educate clients about available Paychex products and present custom solutions to client business challenges. (Non-sales)
- Build strong relationships with clients through proactive outreach efforts.
- Advocate on behalf of client when working with external partners such as CPA’s and third-party vendors to address client needs.
- Develop an understanding of industry and location-based practices and policies that may impact clients’ business.
Qualifications
- Requirements
- The role is a strong fit if you have
- 2-5 years payroll customer service
- Payroll and Time and Attendance experience
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is minimum: $18.35-$29/hr +bonus. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.