People Experience Lead
About Griffin
Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products.
Our context
We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more.
The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an (slow-moving, risk-averse) incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground.
At Griffin, we want to change this.
Our purpose
We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank.
But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products.
Our culture
Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified.
We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work.
The People team
The People & Talent team is on a mission to make sure being a Griffling is a transformative experience. As the senior people lead, you will design and implement the building blocks that enables us to continue our rapid growth sustainably. You are an early member of the People guild, so your scope and ability make an impact will be practically limitless.
The team reports into our CPO (Jenna) but you’ll work closely with all teams within Griffin.
This role will have an annual salary of £60,000 - £70,000, depending on experience.
Who are you?
The ideal candidate for this job will have most of the following:
- A bias to action and desire to work from first principles: spending time to really understand pain points and applying a PX mindset to crafting solutions that amplify people’s experience of Griffin
- Solid people experience within a technology-first bank.
- A broad generalist people background: you know the basics inside out and can be relied upon as a professional, trusted advisor to the business.
- Experience and passion for partnering with leaders and getting hands on to help them grow brilliant teams.
- Coaching and mentoring experience at all levels of an organisation.
- Excellent communication and listening skills, over and above our usual Griffin standards.
- Experienced in working with an internationally distributed team and international talent within the UK
- Ideally experience using our tools: HiBob, Culture Amp and Thrive
We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have:
- A high degree of comfort adopting new software tools for document drafting, collaboration and communication including G-suite and Slack, Notion.
- A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about how we write )
What will you be doing here?
As People Lead you find yourself making a positive impact to the lives of Grifflings every single day. You’ll do this by:
- Building delightful journeys and experiences that people want and need.
- Bringing a PX approach to how we support the business: things happen and you will manage them fairly, objectively, and compassionately.
- Owning greenfield projects and revamp key initiatives such as benefits, leadership toolkits, DEIB and career framework development with radical simplicity front of mind.
- Partnering with our leaders to help both them and their teams grow.
- Running performance cycles and helping guide leaders through their implementation.
- Supporting with internationally based team members and visa processes within the UK.
- Supporting with org design and future workforce planning.
- Being data informed: develop a suite of people MI that helps shape decisions around people and culture
- Supporting the delivery of magical IRL events for Grifflings.
What can we offer you?
We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future.
- 25 days off a year + bank holidays
- Flexible, remote-friendly working - including supporting home office setup
- Tax-advantaged stock options under HMRC's Company Share Option Plan (CSOP)
- Auto-enrolment into company pension scheme
- Enhanced parental leave with up to 6 months at full pay
- Private medical insurance and life insurance (provided by Vitality and AIG respectively)
How do I apply?
Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through our interview process in detail.
N.B: We have a small London office in Moorgate, and we are comfortable hiring people to work from anywhere in the UK. About half of the company is based within occasional commuting distance of London, the other half is full-time remote.
Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you
Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team.
Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.