People Operations & Recruitment Coordinator

Posted Feb 11

Description

Hi! We’re LinkGraph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups.

Check out our careers page here: https://linkgraph.com/careers/

If you’re smart, ambitious, and passionate about working for a tech company, we want to hear from you!

About the Role

We are seeking a highly organized and proactive People Operations & Recruitment Specialist to support both our People Operations and Talent Acquisition functions. This hybrid role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and has a keen eye for detail. You will play a vital role in creating a smooth employee experience, from onboarding to offboarding, while also ensuring efficient coordination of the recruitment process.

Key Responsibilities

People Operations

  • Manage the end-to-end onboarding process, ensuring a seamless and engaging experience for new hires. This includes preparing contracts, collecting necessary documentation, coordinating equipment setup, and scheduling orientation sessions.
  • Oversee offboarding procedures, including exit interviews, system deactivation, final payroll coordination, and gathering feedback to improve employee experiences.
  • Maintain and update HRIS and employee records, ensuring accuracy and compliance with company policies and regulations.
  • Support benefits administration, including enrollment, employee inquiries, and liaising with providers as needed.
  • Assist in drafting and implementing people policies and procedures to enhance employee engagement and compliance.
  • Coordinate and support internal employee engagement initiatives such as company events, well-being programs, and culture-building activities.
  • Serve as the first point of contact for employee inquiries, providing guidance on company policies, processes, and benefits.

Recruitment Coordination

  • Manage the logistics of interview scheduling, liaising between candidates, recruiters, and hiring managers to ensure a seamless process.
  • Assist in candidate communications, responding to inquiries, providing status updates, and ensuring an excellent candidate experience.
  • Post job openings on various job boards and company career pages.
  • Maintain the Applicant Tracking System (ATS), ensuring candidate data is up to date and properly categorized.
  • Assist with recruitment reporting, tracking key hiring metrics, and providing insights for process improvements.
  • Support employer branding initiatives by assisting with social media posts, recruitment events, and other engagement efforts.

Skills & Qualifications

  • Prior experience in HR coordination, People Operations, or Recruitment support is highly desirable.
  • Strong organizational and multitasking skills with the ability to manage competing priorities.
  • Excellent interpersonal and communication skills, with a customer-service mindset.
  • Experience with HRIS and ATS systems (e.g., Workday, Greenhouse, Lever, BambooHR) is a plus.
  • High attention to detail and ability to handle confidential information with discretion.
  • Ability to work both independently and collaboratively within a team.

Life at LinkGraph

At LinkGraph, we are committed to enjoying life as we are to delivering best-in-class services and software. From community volunteer days, socially conscious initiatives, and team lunches and outings, our culture reflects our team’s diverse interests.

We’re a growing team of diverse professionals, however, we all share the same goals: to be a part of a company that’s on the edge of digital marketing, to make the world a better place, and to have fun doing it. Our team culture is one of fast-paced innovation, where each person is empowered to take on their own ambitious projects, with the support of their teammates.

Here's some insight into our core values:

  1. Collaborative and Highly Engaged

Work is where we invest a big chunk of our lives. And hey, we're all about making that time awesome! Picture this: we're not just coworkers; we're like a squad that's always got each other's backs. We're all about cheering each other on, sharing what we know, and picking each other up when things get messy. Plus, we're big on being real with each other, so there's no room for office drama or gossip. We assume positive intent in all our interactions, fostering trust and understanding. We're all about that good vibes-only vibe!

2. Embodies Excellence

We're not just about doing our jobs; we're on a mission to master our craft. With a growth mindset and a desire to learn and grow, we're relentless in our pursuit of excellence. Mediocrity? Nah, not our style. We're all about raising the bar and becoming the absolute best in our field. Smashing goals? It's our fuel. And we do it all together, thriving on shared success.

3. I can figure it out/Google it attitude

Hey, nobody's got all the answers, right? That's why our team rocks - because they're all about that thirst for knowledge and the know-how to quench it. Thanks to the vast wonders of the internet, there's practically nothing we can't figure out. Stumped on something? No sweat, just dive into the Google pool!

We're a crew of go-getters, always ready to tackle challenges head-on. While we thrive on collaboration, we're also no strangers to taking the reins and finding solutions independently.

4. Innovative

We're all about agility, evolution, and innovation. Flexibility is our middle name—we're constantly refining, experimenting, and pushing boundaries. New ideas? Bring 'em on! Creativity is our secret sauce, and thinking outside the box is just how we roll. Forget about the status quo; we're all about embracing change. We're not attached to an old way of doing things - We're attached to winning.

5. Student Mentality

We dedicate ourselves to uplifting each other and pushing Search Atlas onwards and upwards (to the moon!). Mistakes and rough days happen to everyone, but we approach them with understanding and trust in each other's good intentions. Our team remains grounded and committed, persistently striving to improve. Mistakes are opportunities for growth; we embrace them, learn from them, and continually evolve as a result.

We’ve got plenty of perks, but the biggest one is working with other energetic high-achievers. We are very proud of the kind, inclusive, and collaborative company culture we have built and have been very lucky to be recognized by both national and local industry leaders:

  • 2023 + 2022 Inc. 5000 List of the Fastest-Growing Companies in America
  • Best Start-Up Agency (U.S. Search Awards)
  • Top B2B Companies (Clutch)
  • Inc’s On The Rise and Best Places to Work (Inc. Magazine)
  • Great Place to Work Certified (Great Place to Work)

Salary: $8-9 an hour