People Operations Specialist
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status.
We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
The Role
The People Operations team at Modern Health is a critical function that delivers world class HR services and programs to all employees. In this role, you’ll be responsible for the delivery and support of People Operations processes and programs including but not limited to benefits, HR systems and technology, HR compliance, and end-to-end employee life cycle support.
Reporting to the Head of People Operations, the People Operations Specialist will be an experienced People Operations professional who brings a collaborative can-do attitude to supporting People Operations programs that continually ‘Raise the Bar’ and puts ‘People First’. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to implement and support scalable processes and policies.
Our team is composed of passionate, forward-thinking professionals inspired to build an inclusive and diverse culture, key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about this role, we’d love to hear from you!
This position is not eligible to be performed in Hawaii.
What You’ll Do
- Own and support onboarding, offboarding, and other employee life cycle changes
- Partner collaboratively with cross-functional teams such as People Partners, Legal, IT, Recruiting, and Finance/Payroll
- Support employee benefits programs and perks, including time off and leave programs
- Complete contract renewals for benefit programs and perks
- Support visa sponsorships and assist with immigration program management
- Work closely with Finance to ensure accurate and timely payroll across the organization
- Maintain Rippling HRIS; ensure people data accuracy and integrity; run reports
- Assist with the submission of annual compliance reports and filings or audits as needed, such as EEO-1, ACA, CA Pay Data, SOC II, etc
- Manage and organize employee records and HR documentation; be designated representative for legal documentation and retention policy
- Provide support to employee inquiries; and effectively respond to questions and resolve issues in a timely manner
- Assist with cyclical HR programs such as open enrollment and other assignments
Who You Are
- 2+ years of HR/People Operations, and Payroll, Benefits, HRIS or compliance experience
- Experience with HR technology, HRIS and systems integrations
- Experience implementing processes that scale
- Experience administering and supporting benefit programs
- Proficient working in spreadsheets and Google Suite
- Ability to navigate ambiguity and being able to pivot quickly as priorities change
- Knowledge of HR/People laws, compliance and best practices
- Handles sensitive information appropriately adhering to data privacy standards
- Effective communicator both verbally and in writing; ability to communicate with diverse audiences
Benefits
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there’s more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
San Francisco Bay Area
$80,600—$94,800 USD
All Other California Locations
$72,540—$85,320 USD
Colorado
$64,480—$75,840 USD
New York City
$80,600—$94,800 USD
All Other New York Locations
$72,540—$85,320 USD
Seattle
$72,540—$85,320 USD
All Other Washington Locations
$72,540—$85,320 USD
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.