People Ops Coordinator

Posted May 24

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 1.9 million members' financial goals within reach. With intelligent borrowing, savings, budgeting, and spending capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $15.5 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually. For more information, visit Oportun.com.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

RESPONSIBILITIES

  • Provide timely and accurate resolution to routine queries from employees across all HR functions, including benefits and perks, time off and leave, policies, and compliance.
  • Ensure the delivery of critical people operations processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, job changes, compensation changes, and reorganizations, ensuring high degree of accuracy and confidentiality.
  • Document, implement, and improve processes and programs relating to the team member lifecycle - conducting regular reviews around optimization and scalability.
  • Support the integrity of our data by running regular audits and reporting.
  • Develop a close, consistent, and highly effective working relationship with the rest of the People Operations team to drive an outstanding internal customer experience
  • Assist with ad-hoc global projects and other tasks as necessary, in support of People Experience (PX) team strategic initiatives, to help the organization scale and achieve business results.
  • Works on sensitive issues with discretion and a commitment to confidentiality

  • Assist the PX team in various other projects as requested to support the PX Technology team.
  • Being the local face of People Operations team provides administrative support for the HR and Labor Relations department as needed.
  • Responsible for writing, generating, and maintaining standard and custom reports used by the organization, as needed.
  • Responsible for assisting with Unemployment queries/tickets, etc

REQUIRED SKILLS/EXPERIENCE

  • Bachelor’s (or equivalent) degree and minimum of 2-3 years of work experience of human resources, staffing and related areas.
  • Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience.
  • Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information.
  • Ability to multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment.
  • Must be a self-starter, have a strong work ethic, and have a team-oriented, no-job-is-too-small attitude.
  • Comfort with data reporting, plus unwavering attention to detail.
  • Strong proficiency in Microsoft Office
  • Bilingual Spanish/English required.

#LI-VR1

#LI-REMOTE

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).