Principal Product Manager
About the role
About Pair Team Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
Pair Team cares for the highest-need Medicaid recipients through a community-led, virtual care model. We take responsibility for the whole person by addressing not just clinical needs, but also health-related social needs such as housing instability and food access. We partner with local community-based organizations like shelters and safety net providers to coordinate care alongside our multidisciplinary care team to improve the wellbeing of underserved individuals and communities with Arc, our data driven community health platform.
Our Values
- Trust: We consistently strive to earn the trust of our patients and their families, our network partners, and our teammates.
- Growth: We grow together – as a company and as individuals.
- Accountability: We act like owners and take pride in our work.
- Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.
About the Opportunity As a Principal Product Manager at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities. You will own the product roadmap and drive execution with engineering, design, and data science. You will work on mission-critical products that shape the direction of the company.
This is a fully remote position.
What You’ll Do
- Help define the entire product roadmap in partnership with the exec team
- Own the delivery of new products and feature improvements from start to finish
- Conduct and use customer research and data insights to improve the product
- Collaborate with thought partners in engineering, design, data science, and operations to discover and execute on new product opportunities
- Set the tone for the entire product team as our primary Product Manager
What You’ll Need
- 8+ years of experience in product management
- 3+ years of experience with an early-stage startup
- Experience with products that automate or streamline complex workflows
- Experience working closely with operations stakeholders
- Ownership mindset – own driving results for the mission, business, and customer experience
- Strong collaboration skills with thought partners from engineering, design, data science, and operations
- Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions
- Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
- Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
- Experience with a digital health is a plus but not required
Because We Value You:
- Competitive salary: $165,000 - 210,000 (DOE)
- Equity compensation package
- Flexible vacation policy – take the time you need to recharge
- Comprehensive health, vision & dental insurance
- 401k
- Work entirely from the comfort of your own home
- Monthly $100 work from home expense stipend
- We provide the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
About the interview
Interview with Senior Recruiter > Interview with Interim Head of Product > Live Simulation with Cross-functional Partners > Final Calls with Co-founders > References > Offer > Background Check > Onboarding
Timing: The typical interview process takes roughly 1 month from start to finish. This tends to be mostly based on our leadership team’s availability. That said, we have moved more quickly and look to accommodate candidates who might have a short timeline or competing offers (but will require some flexibility on your end, as well). The more information you can share about your situation and where you are in the process, the more we can either attempt to expedite/match, or save you time if we cannot.
About Pair Team
Pair Team modernizes primary care with tech-enabled clinical support teams. Our software enables a geographically distributed care coordinator team to provide high-touch care to patients, helping them better understand their care plan, navigate the complex healthcare system, and achieve their health goals. Our solutions reduce healthcare costs, improve health outcomes, and empower patients to be active participants in their healthcare plans. Based in San Francisco and founded by experienced healthcare technologists and clinicians, Pair Team aims to empower both patients and clinicians to rethink healthcare access and navigation.