Principal Site Reliability Engineer

Posted Sep 16

About the role

Are you a highly experienced engineer who enjoys scaling challenges, unique workloads, and working at a company where infra is a core competency and differentiator rather than an afterthought? If so, you've come to the right place.

You have a lot of choices about where you spend your time, so let's first tell you a little about us.

🚀 ABOUT FATHOM

We think it’s insane that so many people and businesses rely on notes to remember and share insights from video calls.

Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:

🔥 #1 Rated on G2 with 1,300+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

💸 We’ve raised over $10M from a number of great investors including the CEOs of Twitch, Reddit, Cruise, Clearbit, and many more.

💖 Users have invested over $1.2M via our Wefunder

📈 We’re hitting usage records every week. Check out our DAU graph

As you can see from the last graph, we're growing incredibly quickly, which is why we're looking for a senior infrastructure expert to help us continue to scale up our write-heavy infrastructure while also optimizing both cost & performance.

🔥 WHY YOU SHOULD JOIN US

  • We’re smart and GSD (get shit done). You’ll work alongside our 3-person, all-senior engineering team with significant academic experience as well (two PhDs and two Masters).
  • We embrace being fully remote. We schedule meetings sparingly and instead heavily use async comms (Slack, Notion, Loom)
  • Opportunity for impact. We’re established enough to be able to ship instead of fight fires but also early enough enough that your work will have a real impact.
  • Experienced management. You’ll work closely with our CEO who is a 2X Founder/CEO (previously started UserVoice) and who has a background in computer science as well as product design.

⚙️ TECH STACK

We use all of the following technologies. Your knowledge of these would be helpful but you need not be familiar with all of them.

GKE, Ruby/Rails/Sidekiq, Go, Electron, Typescript/TSX, Stencil, Elasticsearch, C++, Kafka, MySQL, Redis, Pusher, GitHub Actions, Docker, ArgoCD, CircleCI

✅ ABOUT YOU

Outside of the obvious technical skills, GSD mindset, and ability to thrive in a remote environment, we do have a few hard requirements that you should be aware of:

  • High level of technical competence
  • You must have 5+ years of production experience with SAAS that has achieved a significant level of scale. We have no junior folks on our team nor the bandwidth to mentor them (yet).
  • Experience scaling write-heavy applications
  • Must speak English fluently and be available to work within 2 hours of a US timezone.

About the interview

➡️ OUR HIRING PROCESS

  • No live coding. We have no idea who thought writing code on whiteboards was a good idea but we hate it. We’re much more interested in what you’ve done and learned.
  • You’ll meet the entire team. We think it’s important that you get to meet everyone you’ll be working with.
  • No bullshit. Ask us anything you like. We’ve never understood why companies pretend they’re something that they’re not in the hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this is a good fit for all involved.
  • Quick turnaround time. We know you have lots of options so we move fast usually in less than a week from start to finish.

The overall process is 2-3 hours across 3 separate days of meetings:

  1. Initial meeting with Nick Kraft, Eng Lead - 30 mins
  2. Meet with Richard White, Founder/CEO - 30 mins
  3. Meet with the entire engineering team - 90 mins

If all of those go well we will ask you for 2-3 references to follow-up with before an offer.

About Fathom

We think it’s insane that so many people and businesses rely on notes as a primary means of remembering and sharing insights from video calls.

Notes are time consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We started Fathom to rid us all of the tyranny of note-taking and in just 18 months since launch we’ve already accomplished a lot:

Check out our product (it’s free) to learn more about the product.