Principal Software Engineer
Principal Software Engineer, Shared Foundations
PagerDuty is seeking a Principal Platform Architect to join our diverse, and customer-focused team! As Principal Platform Architect you will be responsible for leading the architecture and design of our software product's platform and shared services. This is an exciting opportunity to lead technical strategy across multiple teams and across organizational groups through direct contributions (coding and design) as well as scaling through others (technical leadership, mentorship). The ideal candidate will have a deep understanding of cloud computing, microservices, and distributed systems. They will also have experience with leading and mentoring a team of architects and engineers.
Key Responsibilities:
- Define and lead the overall architecture strategy and implementation for our software product's platform and shared services model, coordinating across multiple teams
- Design and develop high-quality, scalable, and secure software solutions. Lead a strategy that helps us sustain our industry leading availability and trust in our product.
- Collaborate with product teams, engineers, user research, and user experience stakeholders to understand business strategy, product goals and requirements and translate them into technical designs.
- Work with multiple engineering teams to break down long term plans to implement platform strategy on a three year horizon into shorter term initiatives (12mo – 18 mo horizon) and projects (3-4 month phases). Balance delivering impactful outcomes in shorter time periods while still progressing towards long term strategic goals.
- Evangelize the overall platform vision and technical choices, solicit and ensure buy-in from other engineering groups by relating their work to our long-term strategic goals.
Basic Qualifications:
- Minimum 10+ years of experience in software architecture and design.
- Must have designed a system that operates at a large enterprise scale and availability (ex: 1M requests / second)
- Must have Microservices architecture experience
Preferred Qualifications:
- Experience designing and building systems that run natively in cloud computing platforms, preferably AWS, or equivalent experience in Azure, or Google Cloud Platform.
- Multi-tenant SAAS experience
- Excellent communication and interpersonal skills, naturally comfortable adapting your communication style and message for the audience and being an advocate and spokesperson for our strategy and results
- Experience with API-First environments, and building Isolated subsystems with corresponding well-specified, versioned service interfaces (APIs)
The base salary range for this position is 177,000 - 251,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those cities and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for in-person and virtual connection with your fellow Dutonians.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid volunteer time off - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @pagerdutylife on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.