Privacy Counsel
Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX.
Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido.
Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.
The Opportunity
Onfido is looking for an interim Privacy Counsel on a fixed term contract to cover maternity leave. Reporting to the Global Head of Privacy, you will create and drive key data protection initiatives across Onfido’s business globally. In doing so, you’ll work closely with key stakeholders across the business, promoting a strong culture of handling and managing personal data sensitively and effectively.
Throughout, you’ll collaborate with talented legal colleagues and work with a supportive and encouraging team lead.
Onfido’s service model is at the forefront of data privacy: developing cutting edge artificial intelligence technologies to perform remote, digital identity verification, including biometric checks. This technology has the potential to do tremendous good by creating a more open and accessible world, while of course there are very real privacy issues in how this technology is built and then made available to the public. This is a unique opportunity to help shape pragmatic solutions to enable privacy and technology to co-exist.
As Privacy Counsel at Onfido you will:
- Work closely with our Product and Engineering teams to ensure privacy by design and ongoing compliance with biometric, privacy, AI and cyber security laws and regulations.
- Develop and improve Onfido’s privacy compliance programme to meet requirements of emerging laws.
- Advise colleagues across our business on customer-facing matters such as: coordinating responses to customer privacy and security concerns including AI governance and transfer impact assessments, communicating Onfido’s privacy compliance and safeguards.
- Supporting the wider legal, procurement and growth teams with client deals including being a point of escalation for contract negotiations.
- Respond to day to day privacy queries from across the Onfido business including on Product, HR, Contracts, Client queries, End User and Law Enforcement requests.
- Lead on privacy vendor due diligence and ongoing vendor management matters, undertaking risk assessments, developing supplier privacy compliance frameworks and managing records of processing including client notifications.
- Work collaboratively with key stakeholders, including Product, Marketing, Compliance, Legal, Strategy, HR and Information Security teams, setting clear accountabilities and policies for data protection.
- Create and deliver training programmes, legal resources and contribute to our playbooks.
- Monitor global privacy, AI and biometric regulation and policy developments, advise on risks and opportunities arising from emerging laws and help drive Onfido’s policy positions.
We’re looking for a Privacy Counsel who can display the below skills & experience throughout our interview process:
- 2-6 years’ experience in-house or at a top law firm (with secondment experience), with a solid focus in data protection matters.
- Demonstrable experience of leading on a range of privacy projects and issues.
- Expertise in advising on UK and EU GDPR, ideally in a fast paced technology company, financial services company or other regulated industry.
- Strong commercial acumen; able to take a pragmatic approach to legal risk and advise the business accordingly.
- Skilled at collaborating with cross-functional stakeholders across all levels of the business.
- Excellent communication and interpersonal skills.
- Team player with a can-do approach; no job is too big or too small.
- Enjoy working in a fast-paced, dynamic business.
- Qualified to practise law in the UK or equivalent jurisdiction.
- Interest in technology.
It would also be great to see the following:
- Prior in-house experience within a high-growth technology company.
- Familiarity and working knowledge of other global data protection regimes including US state laws.
- Experience with data risk management and/or supporting audits from a privacy perspective.
- CIPP/E or equivalent.
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Onfido Culture
Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better
Benefits
We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:
> Share options in Onfido, through our equity schemes. Share options have a one-year cliff and vest over four years
> 25 days annual leave plus a day off for your Birthday.
> Two paid volunteering days per year.*
> Generous paid parental leave
> Free mental health coaching provided online.
> Life enrichment allowance of up to €95 per month to use for services including gym, yoga, fitness classes, massages, childcare, and therapy.
> Dedicated learning opportunities including using tools like Learnably with availability to use for learning resources such as books, coaches, conferences, courses, podcasts, and more
> Our open and transparent culture is reflected in our “Better Together” motto and we bring this to life by meeting once a week for our global weekly roundup (OnThursday); holding quarterly team socials, and other company-wide social events.
> We are currently working on healthcare, life insurance, and pension to add to the benefits package in the Netherlands, and will be able to confirm as soon as we have made our selections.
> Expense up to £300 (or local equivalent) to purchase workstation setup equipment
> The opportunity to become a member of Onfido’s resource groups in order to learn different skills in our belonging groups
*after passing probation (3 months)
Onfido Balance
Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.
Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery.
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.
Check out Life at Onfido via our LinkedIn Careers Page!
Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.