Product Designer

Posted Jan 23

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $500B industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

Available nationwide in all 3,143 U.S. counties
70 million projects started on Thumbtack
More than 4 million customers in the last 12 months
Pros earn billions on our platform
More than 8 million 5-star reviews for our stellar pros
1000+ employees and $3.2 billion valuation (June, 2021)

About the Design Team

We're a tight-knit team of product designers, researchers, and product writers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design reviews, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

About the Role

As a Product Designer, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals.

Responsibilities

Design intuitive, human-centric flows and experiences on web, iOS, and Android
Collaborate closely with fellow designers, product managers, and engineers
Use research and qualitative data to guide design and development decisions
Analyze the success of your solutions and iterate
Contribute to the visual design of our patterns and design system
Present work and use design to build alignment and influence product direction
Contribute to high-level strategic decisions with the product and executive teams

What you'll need

4+ years of experience
Portfolio with a history of impactful projects that showcase your design process
Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products.
A bias for action and tenacious focus on how your work impacts users and the business
Strong cross-functional collaboration and communication skills.
Fluency in commonly used design software and related tools (Figma, Sketch, Adobe CS, etc.)

Bonus points if you have

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
Experience setting a vision for a product experience
Experience designing for a two-sided marketplace
Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here. #LI-Remote

Benefits & Perks

Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
20+ company-wide holidays including two week-long shutdowns
Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
Stipends for remote work support, home office set-up and Thumbtack services
Cell phone and WiFi reimbursements
Subscriptions and Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .