Product Designer

Posted Oct 17

We are looking for a Product Designer to join our team at Top Hat. You’ll get to work across the entire design process: problem identification, user research, concept design, and implementation. Along the way, you’ll also have the opportunity to build your craft by working with Senior Product Designers & Managers on our growing team. 

The challenges you’ll get to explore are nuanced & complex: more than 3 million students are enrolled in courses using Top Hat at 750 of the top 1,000 higher ed institutions in North America.

You will:

  • Spend lots of time with professors and students: hearing from them directly about their challenges and aspirations. 
  • Collaborate with product managers often: articulating which problems are worth solving and finding solutions.
  • Iterate on concepts: exploring lots of ideas in a low & high fidelity while getting feedback from designers, your team, and users.
  • Ship features often: collaborating directly with engineers to ensure your designs are built to a high standard of quality.
  • Evolve our team: work with the rest of our design organization to improve our processes and design systems.

 About you:

  • Minimum of 1-3 years of experience working as a product designer (or similar role: UX Designer, Visual Designer, etc.)
  • You’ve experienced the full design process ~2-3 times (including school work!): you’ve understood people, defined problems, iterated on concepts, and shipped solutions.
  • You have a good intuition for visual design: you know how to use typography/colour/spacing to lay out an interface and understand how these decisions relate to a great user experience.
  • You’re excited about designing accessible products: you have exposure to the ideas of inclusive design and are excited to build interfaces that work for everyone. Familiarity with WCAG 2.1 AA is a plus. 
  • You take initiative beyond your role: you’re excited to grow your craft beyond your day-to-day work and have examples where you’ve made this happen. 

Although not required for this role, we also love to see:

  • Experience maintaining design systems: you’ve helped systematize design in your current role and are excited to grow your capabilities in this space.
  • Comfort with interaction design: you’re able to look beyond just screens and think through the details of more complex (and often non-linear) interactions and animations.
  • Excited about usability: you’re interested in applying common useability heuristics to your designs or conducting useability benchmarks.

Why team members love working at Top Hat:

  • A noble mission that creates meaningful, fulfilling work
  • A team that cares deeply for customers and for each other
  • Competitive stock options program that encourages our team to act like owners
  • Professional learning and development for all role levels
  • An awesome and welcoming Toronto HQ
  • Competitive health benefits that start on day one
  • A management team focused on performance, growth, engagement and connection
  • Our winning strategy and market potential
  • Innovative PTO policy with lots of time and space for self-care
  • Passionate customers that believe in us—and what we do
  • A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)
  • Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students