Product Development Senior Manager
Overview
The Product Development Senior Manager is a new position responsible for the digital customer product strategy for new and emerging capabilities within the cornerstone myCigna digital experience. This role will have accountability for seamlessly integrating new capabilities into the customer experience within the health plan as it relates to our web and mobile app.
This role will collaborate with multiple cross-functional teams in support of creating a best-in-class digital experience for our customers across the mobile app and web.
Duties and Responsibilities
Define the end-to-end experience for various capabilities identified for inclusion within digital customer-facing assets, for both our commercial and government customers
Collaborate with other teams within digital and across the enterprise to ensure delivery and prioritization of the right feature set that supports the customer in their end-to-end journey while also driving business value
Is a student of the industry and other like and dissimilar industries, driving a high level of innovative thinking and product development mindset
Builds necessary internal alignment and drives collaboration with cross-functional teams and stakeholders both within and external to the digital team
Navigates an environment of often complex stakeholder management, ensuring that we are sharing out and learning about business priorities
Partner with leadership to ensure proper prioritization and execution of work
Drive the usage of data and analytics to seek out opportunities to improve the digital experience and deliver strategic business value
Serve as a role model for peers and other Product Managers across digital by embracing a product mindset and make data-driven prioritization decisions
Lead other product owners and managers, both directly and indirectly
Build the work environment of the future, one that is built upon principles of a see-and-been-seen culture of inclusion, celebrating the unique and wonderful perspectives and contributions of all people, and fosters a supportive and progressive work environment of the future, emphasizing the necessity of flexibility, meeting the needs of people where they are, and fostering the right combination of space and time to allow people the environment they need to do the best work of their lives.
Qualifications & Experience
Bachelor’s degree or military experience required
Minimum 7 years’ product management experience
Experience in healthcare, health services, employer-based insurance is a plus
Track record of defining and interpreting analytic data to drive decision making and health outcomes
Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both short-term and long-term decision-making
Combination of analytical, technical, and business acumen
Proven track record of exceeding goals; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Able to navigate and thrive in a highly matrixed environment
Blend creativity, relentless problem-solving, business acumen, and leadership to drive innovation
Effective leadership, prioritization, and management of complex program / portfolio in a dynamic environment
Fact-based problem solver with the ability to evaluate alternative courses of action and make sound decisions
Experience with technology initiatives with a high degree of complexity
Able to manage multiple, shifting priorities
Comfortable dealing with ambiguity
Strong written and verbal communication skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 122,300 - 203,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.