Product Manager
Cleafy is a SaaS company, a team of fraud hunters, cybersecurity experts, data scientists, and software engineers that since 2014 share the same dream: make technology a safer place.
Every day, we work side by side with our customers to help them safely navigate digital opportunities, while growing their business.
Cleafy has recently secured a €10 million Series A capital raise from United Ventures to fund its international expansion.
Cleafy is on a mission to make the internet a safer place for businesses and consumers by delivering a next-generation solution to combat a new and evolving wave of online threats. Our platform is setting a new standard for enterprise fraud management through automated detection and response to threats before they eventuate into fraud. We do this through a patented set of machine learning and AI capabilities combined with a world class global intelligence layer that is delivered to users in an easy to use platform.
Today, Cleafy secures billions of transactions from 100+ million accounts of the largest financial institutions worldwide, mainly banks and payment providers.
About The Role
We are looking for a Product Manager to join our organisation focused on the Cleafy Console, the user facing part of our platform. As a Product Manager of Console at Cleafy, you will partner with engineers and other parts of the organisation in ensuring that our users get maximum value out of Cleafy for their organisation. You will own the Console end to end - discovering user problems and areas for improvement, then work with engineering and design to craft innovative solutions that meet those needs. In this role you will also drive the go to market process for new features and capabilities with an understanding of the competitive landscape, value proposition and measures of success.
Responsibilities
- Together with the Product Director, develop the product vision, strategy and plan for the Cleafy Console
- Lead in-depth discovery in collaboration with your cross functional partners to understand user needs in their day to day tasks in fraud analysis
- Write relevant product briefs/PRD’s to articulate the discovery learnings to other teams
- Define and measure KPI’s related to user experience and successful use of the Console
- Communicate to the rest of the organisation to both collect feedback and and inform them on roadmap
- Engage directly with customers and users in identifying future opportunities
Requirements
- 5+ years of product management experience
- B2B enterprise software background focused on user experience
- Understanding of and worked closely with UX
- Experience in big data and analytics products
- Fraud/cyber background would be advantageous
- Demonstrated ability of independently delivering technology products end to end
- Knowledge of product development methodologies and best practices
- Experience in data-led approaches to product work including A/B testing, user research, user testing, data analysis, competitor and market analysis etc
- A proven ability of relationship building and collaboration with Engineering
- Excellent English written and verbal communication skills
Why you should join Cleafy:
- Hybrid or remote job. You choose!
- Attractive packages based on skills and experience
- International environment with significant challenges to be met every day
- Personalized support to accelerate your professional growth
- Latest technologies and being encouraged to bring your flair to the role
Working at Cleafy means being part of a group of people that support, respect, and inspire one another, no matter what.
That's why we have been certified by Great Place to Work® (find our page on bit.ly/BestWorkplace-Cleafy).
We are literally changing the status quo in fighting online fraud, and we need great people for that.
Do you have what it takes to be part of the Cleafy family?
Cleafy is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cleafy are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.