Product Manager
We are seeking a Product Manager to join our team. In this role, you will be responsible for
driving the development, delivery, and continuous improvement of our design & technology services and solutions. You will collaborate closely with cross-functional teams including engineering, design, sales, and marketing. You will play a critical role in managing and enhancing our offerings, ensuring they meet customer needs, align with business goals, and deliver measurable impact.
Key Responsibilities
- Strategy & Roadmap
- Develop and maintain roadmaps based on business priorities, market research, and customer feedback.
- Work with stakeholders to refine product vision and strategy in alignment with client goals.
- Define clear product goals and success metrics.
- Development & Execution
- Manage the end-to-end software lifecycle, from ideation through launch, ensuring timely and quality delivery of new features and product releases.
- Work closely with engineering teams to translate requirements into actionable software specifications & development plans.
- Prioritize software features, enhancements, and bug fixes based on customer needs, business value, and technical feasibility.
- Cross-Functional Collaboration
- Collaborate with UX designers to create user-centered designs and exceptional customer experiences.
- Work with marketing and sales teams to craft go-to-market strategies and product messaging.
- Engage with customers and stakeholders to gather feedback and ensure product-market fit
- Market & Customer Insights
- Conduct competitive analysis, user interviews, and market research to identify trends, opportunities, and threats.
- Continuously gather customer feedback to refine product offerings and ensure satisfaction.
- Analyze product performance and make data-driven decisions to drive continuous improvement.
- Software Documentation
- Write clear and concise product requirements, user stories, and acceptance criteria.
- Document product features, release notes, and FAQs for internal and customer-facing use.
- Agile Process & Continuous Improvement
- Work in an agile development environment, participating in sprint planning, retrospectives, and stand-ups.
- Foster a culture of continuous improvement by identifying process inefficiencies and implementing solutions.
Key Requirements
- Experience
- 2+ years of experience in product management/ business analysis, preferably within IT services or technology-driven environments.
- Experience working with cross-functional teams (engineering, design, marketing, etc.) in an Agile or Scrum environment.
- Skills & Knowledge
- Strong understanding of product development lifecycle, from ideation through launch.
- Proficiency in using product management tools (e.g., Jira, Confluence, etc.).
- Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
- Analytical mindset with the ability to make data-driven decisions and measure product success.
- Knowledge of UX/UI best practices and collaboration with design teams.
- A good understanding of software development processes.