Product Manager

Posted Jan 2

About Us

MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SaaS platforms backed by exceptional customer service.

Responsibilities

  • Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
  • Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
  • UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
  • Data-driven Decision-making: Utilize a data-driven approach to analyze market trends, user feedback, and product performance to make informed decisions.
  • Cross-functional Collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
  • Analytics Tools: Employ tools like Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behavior.
  • Project Management: Utilize Jira for project tracking, ensuring timely delivery of product milestones and addressing blockers promptly.
  • Chatbot Expertise: Hands-on experience in developing and optimizing chatbot solutions, ensuring they align with user needs and market demands.

Qualifications

  • Experience: Minimum of 5 years in product management.
  • Communication Skills: Excellent verbal and written communication skills.
  • Technical Knowledge: Profound knowledge of LLMs and ML models for NLP applications, with exposure to conversational commerce.
  • Mobile App Development: Proven ability to drive the development and enhancement of mobile applications.
  • WhatsApp Ecosystem: Experience in the WhatsApp Business ecosystem is advantageous.
  • Analytical Skills: Strong data-driven decision-making capabilities using Mixpanel, Google Analytics, and Adobe Analytics.
  • Project Management: Familiarity with Jira or similar tools.
  • Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
  • Problem-solving: Strategic and innovative problem-solving skills.

Benefits

  • Work with a dynamic and innovative team.
  • Competitive salary and benefits package.
  • Career growth and development opportunities.
  • Collaborative and inclusive work environment.
  • Remote working flexibility.