Product Manager

Posted Jul 18

About the job

Job Title: Product Manager

Location: Remote

*Type of Position: Full-time *

At Swym, we're helping to shape the future of how customers shop online, and we are doing it in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. With a customer base of over 37,000 merchants from more than a 100 countries that’s rapidly growing everyday, we have the opportunity to create a truly massive impact on a global scale.

We are a tight-knit and passionate team that hasn’t lost touch with our roots as a scrappy startup. We are growing at a rapid pace, but very deliberate about adding the right people in the team. Our fully remote team works hard, we work autonomously, collaborate async and take ownership of what we do.

Position Overview

We are looking for a diligent, self-driven Product Manager to articulate and drive meaningful value for customers in an exciting, emerging space. This is an extremely impactful role where you'll work closely with our leadership team to set direction and drive major strategic and product initiatives for the company. You'll help define our overall product roadmap, gather customer feedback, analyze overall market trends and partner with our development teams to drive rapid and effective product innovation. This is a fantastic career opportunity for the right candidate to build a lasting legacy for yourself and for the company. If the opportunity to build a robust, internet-scale platform with global impact excites you, we'd love to chat.

Key Responsibilities:

Product Strategy: Develop and communicate a clear product vision and strategy aligned with business objectives and market trends.
Roadmap Planning: Create and maintain a comprehensive product roadmap, prioritizing features and initiatives based on customer feedback, market research, and business goals.
Feature Definition: Collaborate with stakeholders to gather requirements, define user stories, and create detailed product specifications.
Execution and Delivery: Work closely with engineering and design teams to drive the development and delivery of high-quality product features on time and within budget.
Data-Driven Decision Making: Analyze product metrics, customer feedback, and market data to make informed decisions and continuously improve product performance.
Product-Led Growth: Drive initiatives focused on product-led growth, leveraging data-driven insights to optimize user onboarding, activation, and retention strategies
User Experience: Champion the user experience by conducting usability testing, gathering feedback, and iterating on product designs to ensure a seamless and intuitive user interface.
Cross-Functional Collaboration: Collaborate with marketing, sales, and customer success teams to develop go-to-market strategies, support product launches, and drive user adoption and retention.
Competitive Analysis: Monitor industry trends and competitive landscape to identify opportunities and threats, and recommend strategic initiatives to maintain our competitive edge.
Customer Advocacy: Serve as the voice of the customer within the organization, advocating for their needs and ensuring their success with our product.

*Qualifications: *

3+ years of Product Management experience, at least some of it working on a B2B SaaS product. PLG experience is a plus
A passion for building a world-class product, combined with the ability to think big.
Demonstrated ability to successfully take a product from concept through launch, and drive customer adoption and growth once its launched
Solid technology grounding and prior experience working on web products, preferably for a global audience
Exceptional analytical, problem-solving, and decision-making skills, with a data-driven approach to product management.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels
Ability to work collaboratively with cross-functional teams and stakeholders
Strong understanding of ecommerce industry trends, technologies, and best practices.
Experience working in a remote environment is preferred
Impact: You care about making a difference. And it shows in your work, in your approach. Tell us all about it, we love interacting with people that care deeply about something.
Prior startup experience - Maybe you’ve been an early employee at another startup, or better yet, you've tried something on your own. That’s awesome - let’s talk!

Our Vibe - What We're All About

We're a close-knit crew that never forgot our scrappy startup roots. We're exploding with growth, and are on the lookout for people who share our vision for shaping Swym's future. As a valued team member in an early-stage startup, this is a great opportunity to get in on the ground floor and play a defining role in the next phase of our journey. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that commitment. With the chance to positively impact the shopping experience of millions of customers every day, the skills and learning you develop here have the potential to be truly career-defining!

At Swym, our DNA is built on teamwork, personal growth, and striking the perfect work-life balance. We value work, but we cherish life's other adventures too. We're always leveling up, and trust among our team is sacred. Teamwork is our superpower, and we're all about lifting each other up to reach new heights.

Benefits

Remote work: We're a remote-first company, offering flexibility and freedom.
Time Off: Enjoy 20 days of PTO, 10 sick days, 12 wellness leaves, and 10 fixed holidays.
Competitive compensation: Competitive pay and stock options are available for all.
Health & fitness: We've got your health covered, including fitness classes for your well-being.
Employee Wellness & Assistance Program: Your well-being matters. We've got you covered with professional counseling services, because we all need a little help sometimes.

Deal Breakers

We want to be upfront about what it takes to thrive at Swym.

Passion for impact: If you're not passionate about making a real impact on the future of e-commerce, or do not constantly think about concrete outcomes for your work, this isn't the right fit
Clear communication skills: We are remote-first company with emphasis on asynchronous communication, so you need to be able to write well and articulate your thoughts concisely and without fillers
Eager to learn: We expect you to be hungry for knowledge and growth, ready to learn and to teach
Adaptable and innovative: We don’t provide cookie-cutter roles or templates for growth; we need you to embrace ambiguity and keep defining your role as you grow.
Challenging environment: This isn’t a laid-back job. It’s meant to be one of the most rewarding challenges of your career.

The Interview Process

We have a fairly extensive interview process for this role, so please be aware of the following:

We’ll start off with a questionnaire of around 6 questions. These questions are aimed at establishing a few things – depth of your work experience, the context of how you gained that experience and your process of thinking and articulating. We expect you to provide us a timeline in which you’ll be able finish this questionnaire
Your answers to those questions help us gauge how strong of a fit we are for each other. If the fit feels strong, you’ll have a round of Q&A with a Product Manager, followed by a similar Q&A with our founder
The next step would be a take-home assignment that tries to mimic a real-world problem you’d be solving in this role, and should take you a few hours to complete. We find that most candidates complete the assignment over the course of a few days depending on schedule and availability.
And finally, you’ll have a few more 1:1 conversations with the team you are going to be working closely with. Each of those folks will be keen on getting to know and on helping you get to know them, as well as figuring out how amazing of a fit we are for each other.
Based on the submission and your 1:1 interviews w/ the team, we conclude on the offer roll-out

Conclusion:

The Product Manager role isn't just a job; it's your invitation to be part of an epic journey at Swym (https://swym.it). You'll be the catalyst behind our journey to greatness, and your impact will be legendary. If you're ready to seize the opportunity of a lifetime and help shape the future of e-commerce, this is your moment!