Product Manager
Trimble Pay, A Trimble company is searching for the right person to join our team as a Product Manager. Trimble Pay is changing the way contractors pay and get paid in the $1.2 trillion US construction market. In this role you will be responsible for researching, building, launching, and improving features for our product that service thousands of users every week. Your goal will be to leverage our products to drive customer growth while maintaining an exceptional experience for our current customers in our products.
The ideal candidate for this role is someone who is passionate about understanding and solving customer problems through creative and simplistic software solutions. Strong product management skills and the ability to quickly learn how information and capital flows in the construction industry is a must. Lastly, you need the ability to communicate clearly and work collaboratively across departments to deliver exceptional products to our current and future customers.
What You Will Do:
- Work with Trimble Pay leadership team to understand business priorities to refine product strategy and inform roadmap prioritization
- Deeply understand and build empathy for our customers and users by working closely with them to understand their business processes, workflows and associated pain points
- Gather requirements, conduct business analysis and prioritize requirements for current feature enhancements and new feature opportunities within Trimble Pay’s product
- Write detailed requirements and user stories to communicate expected functionality with the development and QA teams
- Create prototype designs to ensure we deliver high quality user experiences for current and new features
- Work alongside our Engineering Team to drive the development of initiatives, clearly defining and communicating prioritization and the tactical plan
- Act as the primary point of contact to the Engineering Team as it relates to your product initiatives to ensure features are understood, questions are answered, and quality is maintained throughout the feature development and launch lifecycle
- Groom backlog, actively participate in sprint planning sessions, and proactively monitor progress throughout engineering sprints to ensure work is progressing on schedule
- Coordinate with the Customer Success and Support Teams to identify potential product defects and execute on customer enhancement requests
- Establish and ensure adherence to a clear process for prioritization and delivery, and improve the process over time based on feedback from stakeholders
- Work cross functionally with Success, Support, Marketing, and Sales teams to ensure new features are promoted, adopted, and internal team members are trained on the value of new features
- Track adoption and usage of new and existing features to continuously improve upon product experience and functionality
- Work with other Trimble product teams and external partners to create best-in-class integrations to add value for customers
What Skills & Experience You Should Bring:
- 5+ years experience in product management, with B2B SaaS Experience
- Direct experience with Agile product development processes, including SCRUM or other Sprint-based development processes
- The ability to write quality user stories and acceptance criteria are key skills needed
- Experience creating prototype designs and user flows within brand standards
- Experience working cross functionally with engineering, design, and QA
- Strong data analysis capability and a proven track record of leveraging data to drive decisions
- Experience with middleware\iPaaS integration solutions to assist in messaging and mapping across data models
- Technical experience working in B2B integrations using a variety of technologies such as APIs
- Self starter- ability to dive into complex projects and to figure out solutions to unexpected problems with minimal oversight
- Continual learner - always looking to learn and grow in knowledge on technical and industry specific topics
- Customer-centric - ability to deeply understand customer pain points, and translate them into opportunities that provide measurable value
- Strong collaborator - great written and verbal communication skills and stakeholder management are a must for this role
- Team centric - excellent ability to align cross-functional teams to collaborate and deliver on an operating plan
- Business-minded - innate understanding of how your work impacts the business as a whole and moves us towards our objectives
- Experience using tools such as: Jira, Figma, and Pendo is a plus
- A plus, but not required: construction finance and/or invoicing and payment software experience
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.