Product Manager

Posted Apr 4

About Us

A massive shift is taking place within SaaS. Just as perpetual licensing gave way to subscription, subscription is giving way to usage-based pricing. But tying revenue to usage fundamentally changes how every part of the business operates, from billing teams to the C-suite. Turnstile is the modern stack to help companies adopt and scale with usage-based pricing.

We're a small, fully remote, and proven team with strong backing from First Round Capital, prominent usage-based founders and operators, and other top investors. The last company we started, Second Measure, scaled to 70+ people and tens of millions in revenue, received multiple "best places to work" awards, and was ultimately acquired by Bloomberg in a landmark deal.

The Opportunity

As our second product manager hire, you'll have an outsized opportunity at manifesting our product vision and fundamentally improving the way in which companies with usage-based pricing operate. You’ll do whatever it takes to help drive customer adoption of our current products and ultimately be responsible for owning a new product from ideation to launch. You’ll navigate seamlessly between ideating on high-level product strategy, sweating the nitty-gritty details of a feature’s implementation, gathering feedback from customers, and synthesizing the feedback into actionable next steps.

You’ll work closely with Engineering and Design to deliver delightful and intuitive experiences that solve immediate customer pain points that are long-term aligned with our company’s strategic direction. Joining us means becoming a key part of a tight-knit team of experienced operators and repeat founders who are shaping the future of SaaS. You'll help lay the foundation for our product as we continue to find product-market fit, while ensuring that the user interface and user experience are top-notch.

In this role, we'll ask you to:

  • Be the customer's number one fan. You will deeply understand customer needs and partner with engineering and design to build a product that delights the customer
  • Own a new product category from inception to launch
  • Constantly iterate on the product to increase adoption and depth of value with our customers
  • Keep everyone in the loop. Engineering, Design, and Product are always in lockstep and other internal teams have the product visibility they need to succeed in their roles
  • Be tapped into the competitive landscape and the emergent trends among our customers 

We'd love to hear from you if: 

  • You have proven B2B SaaS PM experience (4+ years)
  • You have a bias towards action, fast learning loops, and rapid iteration
  • You're inclined to think of your product roadmap and decisions in terms of bets, ROI, and opportunity costs
  • You understand that a compelling story can rally a team behind an ambitious goal and that thoughtfully written documentation will accelerate the likelihood of the team's success
  • You have an entrepreneurial mindset
  • You'd enjoy working in a dynamic and high-trust environment

Working at Turnstile

  • Competitive and Fair Pay: Equal pay by role and level at 75th percentile of SF salaries ($165,000 to $205,000 for this role, depending on level) with meaningful equity
  • Fully Remote: Distributed by design with team members from San Francisco to Raleigh
  • 4-Day Core Schedule: Fridays are yours — for whatever helps you live a rich and balanced life
  • Fully Covered Health Benefits: 100% paid medical, mental health, dental, and vision premiums for you and your family
  • Paid Parental Leave: 16 weeks for birthing parent, 12 weeks for all other parents welcoming a new child into their home
  • 401(k): With 4% company contribution, regardless of what you put in
  • Flexible PTO: Take the time you need to unplug and unwind
  • Setup: New Mac + $1,500 annual stipend to make your home workspace more comfortable and productive

Turnstile is proud to be an equal opportunity workplace. We learn from perspectives that are different from our own and are committed to creating an equitable and inclusive environment for all our employees.

We recognize that great talent doesn’t always fit neatly into predefined roles.

  • We consider all candidates for all open roles. lf you fit into more than one role, we ask you only apply to the one you feel is the closest fit.
  • If you’re interested in working with us, but don’t see a clear fit for a posted role, we’d still love to hear from you at jobs@tryturnstile.com.