Product Manager
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
As a Product Manager you will be responsible for driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You will be comfortable working autonomously where appropriate, with the support of your product leadership team.
You’ll bring your knowledge of the UK tax and statutory reporting landscape to ensure we are ahead of the game with regulatory changes and emerging needs of accountants. You will focus on helping those who develop the software to understand the requirements by triaging and developing these requirements.
What you'll do
- Work directly with the customer to conduct research, collect insights or validate understanding, getting support from the broader product function as required
- Build strong relationships with the broader product function’s teams, collaborating effectively with your internal stakeholders
- Participate in developing a strategy for the product line, including securing funding, resourcing
- Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability
- Develop product roadmaps to execute on the product strategy, and can manage a product to its roadmap
- Take responsibility for establishing team delivery cadence and rituals, and facilitating these as required
- Monitor and analyse the ongoing performance of a product both from a commercial & customer perspective
- Provide support between stages of product development to ensure continuity and cohesiveness, and alignment of product to strategy and roadmap
- Provide technical compliance guidance and support around tax legislation and calculations (such as legislative budget changes), for the Xero Tax engineering team to ensure they are aware of upcoming changes
- Represent Xero Tax in meetings and manage support issues with HMRC/Companies House/Government, as agreed to by the product leadership
What you'll bring with you
- A background in tax and accounting and/or tax/accounting knowledge would be highly desirable, with understanding of UK statutory reporting and tax legislation
- Experience with agile processes in a software development environment, to define user stories and acceptance criteria and manage the backlog of work
- Experience defining product roadmaps and long term planning
- Able to disseminate information into clear and concise requirements to support product development
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.