Product Manager - Cybersecurity Operations Tech

Posted Jan 31

Full Job Description

The Cyber Intelligence product team oversees setting the strategy for Brand Protection, Fraud and Threat Intelligence and Threat Modeling across the firm. The product function helps the organization understand the risks of the most common and severe external threats and includes in-depth information about potential attack sources relevant to the firm. It also aims to reduce the risk of a threat actor gaining a foothold in the firm by strengthening CTC's ability to detect and prevent, implementing a preemptive and proactive approach for preventing cyber incidents.

Intelligence also focuses on influencing and developing c apabilities that prevent and detect unauthorized network activities, including enabling network traffic visibility and performing real-time content inspection. Views of fraud trends in the industry and assessments of potential fraud risk from future banking activity.

This includes:

  • Strategic Thinking: Developing and maintaining multi-year, risk-based product roadmap that clearly represents CIG's objectives and key results, deliverables, dependencies & benefits.
  • Product Management: Assist in leading complex and firm wide scale product developments that work across business partners. Set aside from maintaining the backlog, the product manager will ensure audit and regulatory commitments to products are mapped to book of work.
  • Cross-team Collaboration: Ensuring CIG integration with key product domains including Attack Analysis, Cloud, Global Regulatory and Compliance, Endpoint Detection & Response, Training and Assessments, Vulnerability Management and SIEM.
  • Assist in developing and maintaining multi-year, risk-based product roadmap that clearly represents key deliverables, dependencies & benefits.
  • Adaptive Communication: Switching between different communication styles based on contextual needs and drawing from a broad range of approaches to broaden and deepen influence on others.
  • Aligning audit & regulatory commitments to products.
  • Detect and solve project issues effectively.
  • Evaluate information gathered from multiple sources and ensure consistency and determine cross impacts.
  • Provide senior level presentations and ongoing reporting on this key program.

Requirements:

  • BS/BA degree or equivalent experience
  • 10+ years' experience as a Technical Product Owner/Manager or Service Delivery Manager.
  • Operational, technical or product management experience in Cyber Technology to include one or more of the following areas:
  • Attack Analysis
  • Threat, 3rd Party & Fraud Intelligence
  • Digital Forensics & Analytic Services
  • Assessments, Malware & Security Research
  • Security Incident & Event Management (SIEM)
  • Incident Response
  • Endpoint Protection
  • Vulnerability Management
  • Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc
  • Ability to provide product management artifacts and deliverables such as roadmaps, product overviews, reports, backlog and documentation. Help bring to life the product organization construct.
  • Ability to develop and analyze product architecture
  • Ability to analyze threat landscape and develop programs to enhance overarching product risk posture
  • Ability to provide program and project leadership across multiple teams to illustrate strategy is reducing risk and meets needs of JPMC customers. Partner with other product leads, architects, and engineers to reduce risk.
  • Operates in a customer centric mode & leverage risk methodologies to translate the needs of the business and its customers into feature-level requirements into product backlogs.
  • Strong influence and negotiating skills, and the ability to overcome barriers and resistance to execute against strategic plans
  • Experience working in agile environment, and driving continuous improvement.
  • Strong interpersonal and communication skills at all levels of a large enterprise organization.
  • Comfortable working in a matrix management model with stakeholders and virtual teams across global locations.
  • Ability to forge strong relationships and build a wide network throughout the firm
  • Supplier/Vendor management experience preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans