Product Manager, EV Charging Infrastructure
Job Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis
About the Role:
The Product Manager, EV Charging Infrastructure will support the development of world-class commercial EV charging and infrastructure strategies and solutions. The role of Product Manager requires high level of collaboration with several areas within GM's EV development: marketing, sales, engineering, program management, etc. The role will consist of leading workflow for large EV Commercial Solution project(s), ensuring work is broken down into manageable tasks, and deliverable ownership is comprehended for on time completion. Role will also include managing infrastructure customer, infrastructure provider and fleet relationships. This role requires the highest level of leadership and technical background and will depend on strong internal and external relationships, in the EV growth market. Product Manager is responsible for ensuring that the enterprise's strategic vision is manifested in the execution of capabilities relative to GM's suite of global EV applications. The ideal candidate will possess a strong desire to understand charging technologies, have a strong customer focus, and a motivation to expand and unify our experiences in all GM's platforms.
Responsibilities of the role:
- Product management oversight for Electric Vehicle Infrastructure (EVI) projects, both conventional and non-conventional vehicles
- Manage relationship with EVI Turnkey Providers (electrical infrastructure installer), partnering with them to ensure knowledge of all charging requirements as well as new opportunities/technologies
- Responsible for supporting fleet, providing customer overviews of EVI services, and facilitating introductions to the turnkey providers, for a seamless customer experience.
- Develop high level timing and content roadmaps to drive timely work completion and engaging with key partners throughout this process: defining KPIs, supporting epics and lean business cases to bring these features to life.
- Lead discussions for epic and lean business case development with core partners (product management, UX, architecture, technical team, etc.), that impact Commercial and Fleet infrastructure deliverables. Ensure workflow is captured in the business process and meets needs of feature timing.
- Ensure market content and feature needs are captured in global programs, and the standardized workflow.
- Helps coordinate and prioritize activities given numerous competing and complementary agendas
- Tracking and reporting implementation milestones, test results, and other metrics to the business
- Support the development and communication of business requirements into technical specifications and implementable requirements
- Maintain knowledge of commercial fleet applications, trends, and features, act as a center of excellence for our commercial and fleet EV Infrastructure.
- Participate in design thinking workshops, commercial explorations, etc. on new charging solutions, technologies, ideas, etc. relative to growing Charging infrastructure and EV adoption.
- Collaborate with multiple teams on app flows and designs and be the voice at the table to represent a commercial solutions viewpoint and speak to the feasibility of proposed solutions
- Collaborate with other teams internally and externally to GM to implement common frameworks for consistency and scalability, such as design system adoption, tech stack alignment, release management, testing, and analytics
- Contributing to testing & validation of Charging infrastructure applications and customer experience; participate in demos/reviews as vital; apply input from voice of customer and analytics teams and adjust plan to implement improvements
- Revenue management: coordinate payment flow process for EVI referrals.
- May travel domestically to support EV Charging Infrastructure Solutions and promote EV adoption.
Additional Job Description
Knowledge, Skills and Experience
- Undergraduate Degree required; Masters Degree desired (good business insight)
- 3-5 years of experience with automotive OEM in an electrification-based role, electric vehicle (EV) charging company, utility, or organization passionate about EV/customer experience (CX)
- Strong understanding and familiarity with EV Charging Infrastructure (CPO, MSP, EVSE) including standard interoperability protocols
- Prior experience with Scaled Agile Framework (SAFe), development process including Epic workflow
- Strategy/product management experience or business planning experience
- Solid background in translating business needs to develop strategic technology solutions
- Technical skill/customer focus
- Flexibility to adapt to constantly evolving environment and specifications, strong decision-making skills
- Must have high-level communication skills (both written and verbal); ability to articulate ideas to both technical and non-technical audiences
- Comfortable dealing with ambiguity
- Knowledge of GM internal back-end systems preferred
- Global awareness/sensitivity
Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship.
Compensation: The median level of salary compensation for this role is $113,756.32
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.comor call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.