Product Manager - Executive Director

Posted Feb 9

Full Job Description

Organization Description

The Network Product Line provides connectivity for clients across the firm as well as the millions of customers external to J.P. Morgan Chase. These days many types of devices are network connected, from the typical servers and desktops to light bulbs and temperature sensors. It is our group's responsibility to ensure that all such people and devices connect together smoothly, enabling the transport and sharing of data. Various products are using in the Network Product Line, which is responsible for the architecture, design, plan, build, deployment and operations of JPMC's worldwide communications network. Together, the Network Product Line team ensures excellence across our secure global network, consisting of ~30,000 circuits and ~125,000 networking devices (including ~60,000 Wireless Access Points), connecting 480+ corporate sites, 5,600 banking centers, 19,000 ATMs and 33 strategic datacenters.

Employer Description

JP Morgan Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Job Description

The Network Product Line for JP Morgan Chase is undertaking an aggressive product transformation agenda, including a review of our internal process, procedures, and tooling.

The Position:

We are seeking a highly effective and innovative Executive Director Product Manager to oversee the production of capabilities used to maintain and perform compliance on the infrastructure. The role will require leading a team of Product Owners in order to align capabilities into a platform to support the needs of our Network Product teams. This includes, but not limited to, configuration management, inventory management, identity management, data management, and reporting.

Responsibilities:

Oversee product ownership, evaluation of components and recommendations for authoring improvements to common capabilities.
Partner with Network Product Owners in refining the overall delivery processes to meet their needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the automation experience.
Partner with engineering teams to improve the capabilities for product delivery.
Partner with Experimentation Team to execute multivariate or A/B tests
Partner with Architecture Team to support their data driven model
Monitor and govern alignment of automation to the platform capabilities
Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
Partner with product owners and engineers on new customer facing initiatives
Outcome-focused with a practical orientation to developing and maintaining products, and have a management style that fosters teamwork.
Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met
Collaborate with leadership to manage priorities and timelines.

Qualifications:

Minimum 7+ years' experience with hands-on software development experience.
Experience with network device management in a fast-paced environment
Working knowledge of network best practices
Experience with driving the strategy for multiple products
Experience with the Agile process
Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for software management and emerging technologies.
In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
Ability to influence stakeholders with diverse points of view
Structured thinker, effective communicator with excellent written communication skill
Ability to prioritize projects and efforts according to business needs
Ability to influence people at all levels across a broad variety of job function
Demonstrated ability to manage tight delivery timelines and calmness under intense pressure
Strong organizational and time management skills
Ability to oversee projects from conception to delivery
Commitment and self-motivation suitable to a start-up team

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Equal Opportunity Employer/Disability/Veterans