Product Manager- Mobile
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford’s Model E team is charged with delivering the company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
In this position...
This is an exciting opportunity to be part of the Ford mobile team that is instrumental in crafting the future of how we do business with customers and transforming their experiences throughout their ownership journey.
We are seeking an experienced Mobile Product Manager to evolve the customer account experience for our largest consumer facing mobile application, FordPass/Lincoln Way. Your work will directly impact millions of global customers, position the mobile application to succeed in the future, and focus on transforming the customer relationship with Ford and their vehicle.
Using data insights and customer feedback for the mobile application, you will work iteratively with your design and engineering partners to create value for our customers and the business. Your work will be pivotal to supporting the vision and strategy for FordPass today and in the future.
You will be joining a hardworking and energized Product team that deploys an iterative approach to development, is hyper-collaborative, and analytical in order to help deliver on our mission of being the globe’s most trusted and innovative mobility company.
#LI-Remote
RESPONSIBILITIES
What you'll do...
- Delivering mobile features with an agile product team by leveraging domain expertise, utilizing internal and external best practices, and striving to identify new opportunities.
- Partnering closely with mobile design, engineering, and supporting product teams to deliver mobile features.
- Leveraging data around customer feedback and app usage to prioritize delivery, defend strategy, deprecate features, and uncover potential areas of opportunity.
- Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining support from key stakeholders for current and future work.
- Collaborating with engineering to break down deliverables and ensuring the team has an actionable backlog of user stories for the development.
- Cultivating relationships with domain experts spanning multiple functions and technology platforms to deliver mobile features and experiences.
- Leading daily standups and weekly meetings with key partners (globally) in order to, task status of projects, complete open items, and identify areas of opportunity for the mobile app.
QUALIFICATIONS
You'll have...
- 3 to 5 years working in a digital product role
- 1+ years in mobile product space (ideally 3+ years)
- Product backlog management using agile tools such as Jira or Rally (ideally Jira and Jira Align)
- Writing Epics, User Stories, and articulating customer problems
- Communication, ability to articulate problems and vision across stakeholder groups
- Delivering software utilizing agile techniques
- Producing and defining product metrics and analysis for mobile applications (ideally Amplitude or Adobe Analytics)
- Delivering product roadmaps
Education
- Bachelor's degree in Product/Project Management, UX/UI, Marketing, Information Systems, Computer Science, Engineering, or related field
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
2023 New Hire Benefits Summary GSR HTHD (ford.com)
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
#LI-Remote