Product Senior Associate | Digital Payments
Full Job Description
The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
This role is to be a founding member of a new payment product that is targeting launch in 2022. This new payment product built entirely on AWS will create a seamless customer experience for payments across the Chase digital ecosystem. This individual will have strong passion for driving "start-up" efforts in large companies and desire to be on the bleeding edge of technology and digital payments.
Primary Responsibilities
- Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
- Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution
- Provide domain knowledge to the agile development team and facilitating workshops
- Work closely with the analytics team to track and curate actionable reports/metrics
- Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories & process flows that can be consumed by the development team
- Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, serve customer needs
- Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
Qualifications
- 3+ years of experience in financial services, digital, product management, Business Analyst and / or Agile software development
- Deep experience in online payments including wallets, BNPL, merchant acquiring & processing highly desired
- Passion for understanding customer needs and demonstrated ability to build digital products
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
- Proven success in collaborating, influencing, and driving decisions with multiple stakeholders, including team members across product, technology and design
- Strong knowledge of APIs, open Banking and engineering practices
- Strong understanding of product development using Agile / Scrum
- BS or MS in Computer Science, Business Management, or comparable field of study
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $93,100.00 - $129,000.00 / year