Product Specialist

Posted Sep 26

About SciLeads

SciLeads is a fast-growing SaaS company focused on providing market and sales intelligence to the life science and pharmaceutical industry. We’re a unique company to work for, not just because we’re fully remote, but also because we double in size year on year. This means it’s an exciting place to be with lots of new roles being created, and a lot of opportunities for existing colleagues as we continue to grow. 

We’re an award winning company, and have been listed as one of Deloitte’s fastest growing tech companies for three years in a row! We are also proud to have been accredited as a Great Place to Work in 2023, with an outstanding score of 85%. This is a testament to our commitment to creating an outstanding employee experience as a remote working company!

About the Role 

As a Product Specialist at SciLeads, you will play a crucial role in translating the value of our products to our prospects. You will be the go-to expert on our products, providing support to both our prospects and internal teams. Your “prospective customer” facing role will provide you with insights and expertise that help shape the future of our product offerings.

Responsibilities include: 

  • Product Knowledge: Developing and maintaining an in-depth understanding of our product’s features, functionalities, benefits and how they fit our customer needs.
  • Sales Support: Assisting the sales team with product demonstrations, technical questions and linking our product features to sales discovery questions/ answers.
  • Customer Feedback: Ability to scope and understand prospect’s current approach, market trends, and the competitive landscape on sales calls and feedback to our product/ marketing teams.
  • Team Selling: Ability to work closely with sales counterparts in a collaborative manner.

Essential Skills: 

  • At least 6 months experience using the SciLeads platform 
  • Experience working in a fast paced environment 
  • High level of drive and a competitive mindset 
  • Excellent communication skills

Desirable Skills: 

  • An undergraduate degree in a Science discipline

Benefits: 

  • Fully remote working 
  • £700 home office allowance 
  • £200 personal development allowance 
  • Pension
  • Private Healthcare
  • 25 days holiday plus public/bank holidays
  • A day off for your birthday! 
  • A truly flexible working culture
  • Quarterly meet ups 
  • Virtual office to hang out with colleagues

At SciLeads, we're committed to creating an inclusive and collaborative remote working environment where our employees can thrive. Our values are the foundation of everything we do, and we believe that by staying true to them, we can build a better future for our company and our customers. Our values are:

  1. Treat people like people: We appreciate that everyone is a person worthy of respect, and we strive to create a supportive and inclusive work environment for all.
  2. Obsessed with customer success: Our daily driver is to be better for our customers, and we're committed to delivering exceptional value to them.
  3. Unashamedly ambitious: We learn to jump higher and achieve more, together. We're always looking for ways to improve our products, processes, and ourselves.
  4. Care about the detail: We believe in being accurate and conscientious in everything we do, and we hold ourselves accountable for our actions.
  5. We go further together: We believe in the mission and are proud of our joint success. We work together as a team to achieve our goals, and we value the diverse perspectives and experiences of our colleagues.
  6. Flexibility: We foster innovation through flexible working and adaptability, and we're committed to creating a work-life balance that works for everyone.

SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders.

Our application process is designed to be quick and easy! We value your time, so we won’t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.