Production Service Engineer
We are looking for a Production Service Engineer for a large, global SaaS B2B high-tech company. This role will be responsible for production Support in a cloud infrastructure environment.
This is a 12-month contract (extensions possible). 40 hours per week role, Remote in the US. Must work PST time zone hours. Must be willing to be on call for occasional after-hours and weekend work This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Responsibilities:
- Work on incidents associated with failed automation and core instance components. Perform troubleshooting and ensure automation proceeds further after remediation of blocking issues. Create problems (bugs) tickets for issues identified with automation or core component. Work closely with multiple development teams to drive resolution to bugs identified. Participate in design reviews and provide inputs. Maintain operational, configuration, and other Standard Operating Procedures. Operate the Cloud Infrastructure to the highest standards of professionalism and availability. Identify and collaborate with appropriate teams to improve monitoring of the Cloud services.
Requirements:
- At least 5 years of related experience in providing support on cloud infrastructure, including hardware platforms, OS, virtualization, networks, application, databases, web, and application servers. Experience with troubleshooting and debugging of 3-tier web applications. Required proficiency in Unix command line, JavaScript, and MySQL/ PostgreSQL Familiarity with MySQL, PostgreSQL, Oracle, MongoDB, Cassandra or similar technologies. Understanding of Apache/Tomcat; experience with Java is a plus. Experience with systems monitoring and management platforms (Splunk, Nagios/Icinga, Cacti, Netcool, Puppet, cfengine, chef) is highly desirable. Bachelor's degree in Computer Science or equivalent work experience required.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Production Service Engineer (Remote) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.
Compensation: $56 - $63hr.