Project Coordinator
JOB DESCRIPTION
Who We Are
At DirectDefense, we aim to secure organizations across all industries against the advanced threats and attacks in today’s world. Acting in partnership with organizations, we provide unmatched information security services designed to improve their overall security posture, close gaps, and track vulnerabilities on an ongoing basis through continued education and support.
The Project Coordinator will work across multiple departments, supporting various stakeholders both with clients and internal teams. In this role, you will partner with the Sales team and Sales Support team to support the day-to-day success of your assigned group of accounts.
Responsibilities:
- Work to understand the business and account needs of each client within your portfolio
- Build strong working relationships with the sales support team, consulting teams & clients
- Use project management software to manage daily processes and approvals
- Own all client deliverables, ensuring projects are completed on time and within the scope
- Act as a communication point between clients & internal consulting team
- Anticipate upcoming customer needs and proactively mitigate any issues
- Generate and deliver reporting for each client
- Provide administrative support, including meeting scheduling and hours tracking
- Take an active role in the strategic development and guidance of your accounts
Requirements:
- Minimum of two-year work experience in account management, account support, or customer service fields
- Ability to manage cross-functional relationships with customers and internal stakeholders
- Experience working with clients to continually understand, anticipate, and respond to client needs
- Outstanding organization and time management skills, with attention to detail
- Working experience in a high-pressure environment, including experience in adapting to changing priorities
- Current of previous experience with SalesForce
- Must have proficiency in Microsoft Office software
- Experience working in a technology-based organization is a plus
How to Apply: Please submit your resume outlining your qualifications for the position by clicking the "Apply for this Job" at the bottom of the job description.
Salary range: $75,000 - $95,000
Benefits include:
- 401(k)
- AD&D Insurance
- Dental Insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision insurance
- Flex PTO program
- Paid certification and continuing education
Work schedule: Monday through Friday
Work hours: 40 hours a week
A little about DirectDefense
Since coming together in 2011 to form DirectDefense, our team has been committed to offering Cybersecurity defense strategies that are unmatched in the industry. Whether we are performing assessments of networks, platforms, and applications or applying managed services to improve your organization’s security posture, we are focused on providing world-class services that don’t just work–they work for you.
OUR MISSION
We establish partnerships with our clients based on trust and results. We leverage our deep industry knowledge and expertise to identify and remediate blind spots in your security program, provide meaningful visibility of your entire enterprise, and align your organization with security best practices and compliance standards.
OUR VISION
We aim to secure organizations across all industries against advanced threats and attacks in today’s world. Acting in partnership with organizations, we will provide unmatched information security services designed to improve your overall security posture, close gaps, and track vulnerabilities on an ongoing basis through continued education and support.
EEO Commitment
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
As required by Colorado law under the Equal Pay for Equal Work Act, DirectDefense provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $75,000 - $95,000 per year with an annual bonus.
Recruiting ends for this role on July 14th, 2024