Project Manager Lead
Company Description
About Us, But We’ll Be Brief
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
“As the consumer’s bureau, we want to ensure that as many people as possible can access and participate in the financial system, and we believe everyone deserves a fair shot at achieving their financial dreams.” – Craig Boundy, CEO Experian North America
Experian’s a leading Analytics Enterprise
We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done
Our 17k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow
To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. We’re avid problem solvers. We embrace our diversity yet share similar values and growth mindsets
What’s your next professional and personal goal? Let Experian help bring this to life
Job Description
The Project Manager Lead is responsible for planning, leading, organizing, and motivating teams to achieve a high level of performance and quality in delivering products and projects that provide exceptional business value to Experian clients. This role will be responsible for managing several concurrent high visibility client projects using suitable Project Management framework and practices in a fast-paced environment that may cross multiple business divisions and functions within Experian. The Project Manager Lead will play several different roles in actual practice:
At an enterprise level, leads and manages large, complex enterprise-level projects consisting of multiple teams and/or requiring integration with other activities outside the scope of the project teams. Brings creative and strategic solutions to the table to help solve unique, complex problems. Innovates and acts as a change agent to evolve processes and practices.
At a team level, plays a consultative role to help put in place the appropriate people, process, and tools needed to optimize the efficiency of the project team. Effectively mentors and coaches members of the team as necessary to help increase the maturity of the team. Recognizes the importance emotions play in building and maintaining supportive relationships within and outside the team and uses those preferences to guide decision-making. Lead team through position of influence vs command and control.
In situations that require a hybrid Agile approach, uses good judgment and skills to develop a project management and governance approach that is suitable for planning and managing the effort to achieve the business objectives and drive value within designated project or environment constraints.
In performing these roles, the Project Manager Lead will be expected to use a high level of knowledge and experience in blending traditional project management practices with an Agile/Lean methodology in the right proportions to fit large, complex, mission-critical, enterprise-level projects and with the appropriate level of planning and provide the right balance of agility and predictability.
Responsibilities:
Project Planning and Management – Manage a portfolio of complex projects that span one or multiple business units and clients. Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead appropriate cadence and working meetings that serves project teams and stakeholder needs; track, prepare and distribute progress reports, metrics; manage risks and issues, help removes blockers; manage/track allocated budget; and perform delivery planning (i.e. release planning or program increment planning) for assigned projects/teams.
Team Management & building – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging all available resources to improve team productivity for project work; mentoring and developing team members.
Product Owner Support – Is a strong strategic partner to product owner/leader and collaborates on feature roadmap and backlog. Supports the Product Owner in managing customer expectations for project/release/program increment deliverables. Manages stakeholder communications, and helping to implement an effective system of governance
Client/Solution Delivery –
Work with Solution Consultant & Design Lead and Client Partner to develop work breakdown plans, scope definition, and schedules for client delivery projects.
Schedule and run internal delivery team design discussions and regular team stand-ups to support overall progress and identify potential issues in near real-time.
Coordinate with Solution Consultant & Design Lead and/or Client Partner to author and run regular status meetings with client and overall client communications plan. Escalate issues and risks with Experian and client leadership, where needed. Develop and articulate risk mitigation plans.
Process Management and Improvement – Define and manage a well-defined agile governance and management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
Documentation & Presentation – Effectively presents and conveys information, ideas, and perspectives to peers, team members, clients, and leadership. Ability to summarize, communicate, and present data to variety of audience. Develops and follows documentation requirements.
#LI-Remote
Qualifications
BA or BS or equivalent experience is required; MA or MS is a plus
Solid understanding of software development life cycle models as well as intermediate knowledge of both Agile and traditional project management principles and practices; ability to blend them together in the right proportions to fit a project and business environment
10+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment working with Clients, business stakeholders and multi-function teams
Proven ability to work in an ambiguous environment and collaborate across multiple areas to drive clarity and achieve a common business objective
Strong analytical, planning, and organizational skills with an ability to manage competing demands; Demonstrated strength in problem definition and resolution
Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple regional business and technology organizations
Build and maintain relationships by engaging Client stakeholders, business leaders to establish credibility, solve problems, build consensus, and achieve objectives
Self-motivated, decisive, with the ability to adapt to change and competing demands without impact to quality of work
Passion to innovate and continuously improve Experian products and services to deliver optimum solution to clients and position Experian to be a leader in the marketplace
Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
Proven ability to demonstrate a drive for results and accountability of business needs
Experience negotiating vendor contracts
Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, SharePoint), ServiceNow, JIRA, Confluence, SmartSheet and Lucid Chart
Must be able to learn, understand and apply new technologies
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
Please contact us at JobPostingInquiry@experian.com to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers – Creating a better tomorrow together