Project Manager, Payer Operations
Alma is seeking a mission-driven Project Manager to join our Payer Partnerships team. In the role of Payer Operations Project Manager, you will be critical in ensuring that Alma is an efficient and effective partner in a payer organization's operations. You will play a vital role in driving projects that contribute to improved customer satisfaction, cost savings, and compliance with industry standards. You will interact regularly with cross-functional teams, including Product, Engineering, Marketing, Insurance Operations, and Sales. This role will report to the Senior Manager, Payer Operations.
What you’ll do:
- Lead project management efforts for expansion initiatives, including task tracking, documenting, monitoring timelines, escalating risks as appropriate, and driving to project completion.
- Provide on-the-ground support to help execute the planning, directing and coordination of day-to-day activities.
- Develop detailed project plans, route deliverables, supply status reports, and supervise the implementation of key initiatives.
- Communicate effectively with stakeholders and facilitate cross-functional team meetings.
- Establish, cultivate and maintain strong working relationships with key stakeholders.
- Identify and drive continuous improvement initiatives by evaluating expansion processes and procedures and proposing solutions that will better meet the needs of the organization.
Who you are:
- You have 2-5 years of Healthcare, Payer, Project Management or related experience.
- You have experience utilizing Project Management tools such as Asana.
- You have an analytical mindset and are proficient in Excel or Google Sheets.
- You have experience introducing new processes or systems within a payer organization that requires effective change management.
- You have experience navigating and mitigating risks associated with project management, including scheduling, resources, and stakeholder management.
- You have the ability to recognize opportunities for process improvement and drive the implementation of those improvements.
- You have the ability to present ideas and bodies of work to small and large audiences.
- You are self-directed with the ability to set priorities, plan, and organize tasks and deliverables as needs evolve.
Benefits:
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- Flexible PTO
Salary Band: $116,000 - $134,000
Target start date: 11/14
Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.